Sr. Software Product Owner

Headquartered in Birmingham, Alabama, Moultrie (www.moultrie.com) is the leader in game feeders and cellular camera innovation, building products used by hunters, property owners, and others for real-time remote monitoring. We take pride in developing deep user understanding, obsessing about the details, and going the extra mile to show our users we love them. Moultrie is customer-driven - hardware, software, marketing, and customer success teams collaborate to deliver a quality user experience.

We are guided by the following principles: Customer Obsession.; Excellence is the Standard.; Bias for Action.; Act Boldly.; Deliver Results.; Hire and Develop the Best.; Be Curious and Learn.; Win as a Team

Job Summary

Moultrie is looking to add a Senior Device Software Product Owner to its team. This role owns camera retention and NPS tied to the in-app camera experience. The full portfolio of camera features in the Moultrie App - new camera app features and existing features already in customers' hands are owned by this role. For new features, you own the path end to end: from one-pager to requirements to stories to execution to measured success. For existing features, you own the outcomes: if a feature has bugs, you drive the fix; if adoption is low, you figure out why, change it, or redirect focus; if a feature underperforms, you decide how to make it earn its place.

As a connection point between Device Product Management and Software Engineering, you will use a unique blend of business and technical savvy to make the company vision a reality. You are accountable for understanding, influencing, and translating the long-term product and platform plans into actionable work items for the software team - and for the results those work items produce. As a "high confidence, low ego" team player, you will work cross-functionally with Product, Engineering (mobile, web, and IoT hardware), Customer Success, Marketing, Operations, and Sales to ensure the completion of visions and timelines set by the business, while staying current on the marketplace, the competition, and the latest software trends.

Job Responsibilities

Own the camera feature portfolio

• Determines which camera app features and experiences best move camera retention and NPS
• Own all new and existing camera features in the Moultrie App, end to end - from one-pager and requirements through stories, execution, launch, and measured success
• Define success metrics for every feature before development starts; measures success after release and prioritize improvements until targets are met
• Own feature-level quality: triage and prioritize bugs so engineering fixes the most pressing issues first
• Identify problems and propose solutions to those problems

Shape strategy and priorities

• Understand and influence the device product strategy; assist in developing strategy for camera features
• Creates and maintain a feature backlog prioritized by lift to camera retention and NPS
• Assist in collecting competitive intel and developing the competitive matrix; use competitive information in product choices and decisions
• Submit new product and feature ideas; contribute in product brainstorming sessions
• Suggest research questions and assist in preparing research briefs

Deliver with the team

• Collaborate with product management and the software team to break down complex features into simple, well-written stories with acceptance criteria
• Provide backlog management, sprint planning, and user acceptance testing
• Lead release planning; develop and communicate the rationale for each phase of a rollout
• Manage feedback from alpha and beta test groups
• Play an active role in mitigating risks and impediments to the sprint and the release plan
• Ensure high quality and user-friendly software releases to our customers

Communicate and enable

• Serve as the primary customer representative in stand-ups; represent the Voice of the Customer
• Proactively communicate progress, decisions, impediments, and risks to management and stakeholders; manage expectations on estimates and delivery timeframes
• Prepare materials that explain features - and how to talk about them - for Customer Success, Marketing, and Sales
• Assist in preparing launch support materials for CS and Marketing

Grow the team

• Participate in interviews and help with recruiting
• May manage a Product Owner and/or Product Analyst

Job Requirements

• Bachelor's degree in Computer Science, Software Engineering, Business Administration or related field (in lieu of degree we will consider candidates with equitable years of professional work experience)

• A minimum of three (3) years' total related experience with a preference towards -

• 2+ years in product management (preferably as a product owner) or working as a business analyst

• 2+ years of experience working within an agile-lean software product development method, such as Scrum, Kanban, or SAFe

• 2+ years of defining and documenting product requirements into small, well-articulated, and valuable deliverables

• A track record of advocating for the customer and creating new products or features that positively impact the customer experience

• A track record of owning shipped features post-launch - measuring success, prioritizing fixes, and improving results against defined metrics

• Experience defining, instrumenting, and reporting product KPIs

• Excellent written, verbal, and interpersonal skills

• Highly organized and detail oriented

• Sharp analytical and problem-solving skills

• Comfortable working in a highly collaborative environment across multiple functional teams

• Demonstrated record of successfully contributing to projects from conception to completion

• Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint, etc.)

Essential Job Function

• Experience with Azure DevOps and Figma
• Experience with Internet of Things development and connected hardware products
• Experience with the Scaled Agile Framework and/or Agile Release Trains
• Experience with cross-platform mobile app development
• A proven track record of managing and supporting development of world-class consumer facing software
• A background in, and product knowledge of, the hunting, fishing, or outdoor sporting goods market

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.