UX Product Designer
Michigan
Job Description
Senior/Lead UX Designer
At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you
with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide
variety of opportunities for you to accelerate your career potential as you help us define tomorrow s transportation.
What you ll be able to do:
The Ford Customer Service Division Tech team is looking for a high impact and versatile Senior/Lead UX Product
Designer. The candidate must be collaborative by nature willing to lead, execute, optimize and adjust both work
product and processes based on feedback and input from a number of stakeholders.
You will:
Strong knowledge of Research, Journey mapping, Information Architecture, and/or Pro in Figma.
Evangelize UX practice and be a strong voice for Human Centered design
Advocate user centered design perspectives for your areas of focus that are informed by business needs.
Provide consistency in approach, and integrity in usability and accessibility, across design efforts with multiple
products units.
Work cross functionally with leaders and colleagues to define, and execute against, strategy and projects.
Engage in project planning and scoping to support business needs and design opportunities, setting teams up for
success.
Balance user needs, business objectives, and technical feasibility to solve problems effectively, with a focus on
delivering high quality experiences.
Concept, design, test, launch and refine new products and services through systems thinking that solve known and
emergent user needs.
The minimum requirements we seek:
Bachelor s degree AND/OR 8+ years of experience in the digital and software design.
1+ year of experience with leading and coaching UX designers (directly or indirectly) by demonstrating standard
methodologies in design communication and approaches, mentorship, and sharing your work and knowledge with
others.
Our preferred requirements:
Bachelor's and/or Master s in User Experience Design, Human Computer Interaction, Interaction Design, Service
Design, Graphic Design, or a design related degree (i.e. Sociology, Anthropology, Psychology, Human Factors, etc.).
Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion in a
remote and dynamic working environment.
Demonstrable expertise in UX design in all phases across a variety of projects.
Experience delivering projects from definition thru execution and refinement.
Proven ability to build consensus, influence, and work effectively within a cross functional team of designers,
product managers, and engineers. Experience with building relationships, credibility, and proactive communication
with team members and leaders.
Ability to communicate the value of product features and identify trade offs to deliver useful digital products.
The pay range for this role is
***-*** per annum
including any bonuses or variable pay. *** also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
*** is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ***.