Highlights
With over 600 million Alexa devices now out in the world, the latest advancements in generative AI have unlocked new possibilities-enabling us to reimagine the personal communication experience in our pursuit of making customers" lives better and easier every day. You will operate at the intersection of large language models, real time communications, voice and graphical user interfaces, and mixed reality to deliver delightful experiences for end customers.
Numbers & Facts
| Location | Sunnyvale, CA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
Description
Come help us build the worlds most personal and proactive AI assistant with Alexa+. With over 600 million Alexa devices now out in the world, the latest advancements in generative AI have unlocked new possibilities-enabling us to reimagine the personal communication experience in our pursuit of making customers" lives better and easier every day.
Our vision at Alexa Connections is to build the most trusted AI assistant that helps our customers gets things done and creates moments of joy. We build delightful Communication Experiences for connecting within customers household (Announcements, Drop-In"s), with their community (Video Calling, Phone Number calling, Emailing, Texting, Sharing) and with AI for improved productivity (Calendar/Task extraction). We also build real time multi-modal AI primitives that help serve customers across Amazon portfolio of devices that include Alexa, FireTV, Ring etc. Generative AI is deeply embedded in our product development life cycle across all our experiences and primitives.
If you're passionate about building magical experiences for customers, while solving complex technical problems, then this role is for you. You will operate at the intersection of large language models, real time communications, voice and graphical user interfaces, and mixed reality to deliver delightful experiences for end customers.
Come join us to invent the future of how billion"s of customers will connect with and through their virtual AI assistants.
Key job responsibilities
As the Sr Manager of Software Development, you will be responsible for leading a large yet scrappy team that invents and simplifies daily. Your team will build the delightful consumer facing UX, Alexa"s communication systems, interface with third party telecom infra and optimize Alexa"s LLM architecture to help Connections achieve its vision. You will coordinate the implementation efforts between internal and external partners. You will make appropriate trade offs to optimize time-to-market with long term tech evolution. You will optimize your organization to maximize the value for our customers. You will clearly communicate strategy, optimize roles & responsibilities, and achieve desired outcomes. You will influence the forward looking strategy for Alexa+, our portfolio of devices and services. You will be an integral part of Alexa Connections Executive team.
About the team
Alexa Connections is a highly distributed team across six Amazon approved sites. We have industry experts in real time communications, computer vision, media processing, consumer facing UX. We imbibe Amazon"s Leadership Principles, hold each other accountable and have lots of fun while building a product billions of our users love. You will constantly help us foster a culture where everyone can do their best work.
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
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