Sr. Software Development Engineer, Workshop Studio

Amazon.com Inc

Jersey City, NJ

JOB DETAILS
SKILLS
Access Control, Amazon Web Services (AWS), Application Programming Interface (API), Architectural Services, Artificial Intelligence (AI), Authentication, Business Intelligence, Cloud Computing, Computer Security, Cross-Functional, Engineering Management, Git, Incident Response, Machine Tool, Mail Processing, Mentoring, On Call, Product Engineering, Product Management, Product Reviews, Project/Program Management, Prototyping, Python Programming/Scripting Language, Software Development, Software Engineering, Startup, System Architecture, Technical Leadership, Technical/Engineering Design, Telemetry, User Experience Design (UXD), User Interface/Experience (UI/UX), Vehicle Fleets, Web Application Infrastructure, Website Traffic, Workshop Management
LOCATION
Jersey City, NJ
POSTED
30+ days ago

Workshop Studio (WS) is an AWS platform that powers hands-on technical learning and product experiences for hundreds of thousands of current and potential AWS customers. WS is transitioning to an AI-native architecture with agentic systems that will discover content, guide participants in real time, automate workshop quality review and generate post-event intelligence.

Key job responsibilities

Agentic AI Systems: Build AI-powered capabilities on Amazon Bedrock AgentCore such as content discovery, adaptive participant guidance, automated session summaries with lead scoring, agent-assisted authoring and simulated participant playthroughs for content validation.

Multi-Tenant Platform & Integration APIs: Design multi-tenant workshop management with per-partner isolation, access controls, and lifecycle tooling. Build integration APIs that let high traffic AWS websites provide sandbox environments on demand.

Authentication & Authorization: Evolve the authentication and authorization architecture across multiple identity providers to support partner authentication, scoped permissions for external users, and cross-tenant content sharing.

Technical Leadership & Operational Excellence: Lead design reviews, mentor a team of backend plus frontend engineers and produce architectural documents that shape multi-year decisions. Own production health through on-call rotations, incident response, retrospective reviews and runbook maintenance.

A day in the life

On any given day, you might lead a cross-team API design review with the product manager, engineering manager, UX designer and engineers from partner AWS teams. You pair with engineers on database access patterns for the multi-tenant content store. You prototype an AI feature that generates post-event session summaries from platform telemetry. You sync with the program manager on cross-team dependencies and align with the engineering manager on sprint priorities. The work spans platform architecture, agentic AI development, mentorship, and cross-functional collaboration.

About the team

The Workshop Studio team owns one of the largest fleet of AWS accounts in the world. We own React web apps, CDK infrastructure, Go and Python Lambdas, Step Functions workflows, DynamoDB data stores, git repositories for workshop artifacts and an analytics layer built on Redshift. The team includes an engineering manager, product manager, several backend engineers and a front-end engineer, with shared access to a UX designer, technical program managers, business intelligence engineer and senior engineers including a principal engineer.

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles