Sr. Software Development Engineer, Workshop Studio, Catalog & Events

Amazon.com Inc

Jersey City, NJ

JOB DETAILS
SKILLS
Access Control, Amazon Web Services (AWS), Application Programming Interface (API), Architectural Services, Artificial Intelligence (AI), Authentication, Business Intelligence, Computer Security, Content Delivery/Distribution, Content Management, Cross-Functional, Engineering Management, Fleet Management, Git, Identity Federation, Incident Response, Machine Tool, Mail Processing, Mentoring, On Call, Operational Audit, Product Demonstration, Product Engineering, Product Management, Product Reviews, Production Systems, Project/Program Management, Python Programming/Scripting Language, Sales, Sales Closing Skills, Software Development, Software Engineering, System Architecture, System Operations, Technical Leadership, Technical Writing, Technical/Engineering Design, User Experience Design (UXD), User Interface/Experience (UI/UX), Web Application Infrastructure, Writing Skills
LOCATION
Jersey City, NJ
POSTED
30+ days ago

Workshop Studio (WS) is an AWS platform that powers hands-on technical learning and product experiences for hundreds of thousands of current and potential AWS customers. WS is transitioning to an AI-native architecture with agentic systems that will discover content, guide participants in real time, automate quality review, and generate post-event intelligence. The platform provisions isolated AWS accounts, deploys infrastructure, manages participant access, security controls and handles automated cleanup end to end for 300+ AWS services. WS directly influences sales opportunities by boosting deal win rates. In 2027+, we are transforming Workshop Studio from a catalog and provisioning engine into an intelligent, self-improving learning and product experience platform. The Catalog & Events team is building the AI and platform infrastructure to make that happen. The Catalog & Events team owns the two services at the center of this platform: the Content Catalog Service (workshop authoring, quality validation, review workflows and publishing) and the Events Service (event creation, scheduled provisioning, infrastructure deployment, and participant lifecycle management). Every workshop, hackathon, AWS GameDay and self-service demo flows through the systems this team builds and operates. We are hiring a Senior Software Development Engineer to drive the technical direction of these services during a period of significant platform expansion. In 2027+, Workshop Studio is evolving from an internal enablement tool into a managed sandbox engine powering product experiences across AWS starting with AWS Marketplace and Amazon Builder Center. An AWS partner pilot proved the model in 2025. We are scaling from a controlled pilot of demo-enabled products to wider adoption, enabling partners to self-author content and building integration APIs for other consumers of sandbox environments on demand. You will also build agentic AI systems that transform how content is discovered, delivered, reviewed and followed up on. And you will own the operational health of these systems in production, including on-call, incident response, and operational reviews. Key job responsibilitiesAgentic AI Systems: Build AI-powered capabilities on Amazon Bedrock AgentCore such as content discovery, adaptive participant guidance, automated session summaries with lead scoring, agent-assisted authoring, and simulated participant playthroughs for content validation.Multi-Tenant Platform & Integration APIs: Design multi-tenant content management with per-partner isolation, access controls, and lifecycle tooling. Build integration APIs that let Marketplace and Builder Center provision sandbox environments on demand.Authentication & Authorization: Evolve the auth architecture across multiple identity providers (Federate, Gandalf/Builder ID, Cognito, STS) to support partner authentication, scoped permissions for external users, and cross-tenant content sharing.Technical Leadership & Operational Excellence: Lead design reviews, mentor a team of backend and frontend engineers and produce architectural documents that shape multi-year decisions. Own production health through on-call rotations, incident response, retrospective reviews and runbook maintenance.A day in the lifeOn any given day, you might lead a cross-team API design review with the product manager, engineering manager, UX designer and engineers from partner AWS teams. You pair with engineers on database access patterns for the multi-tenant content store. You prototype an AI feature that generates post-event session summaries from platform telemetry. You sync with the TPM on cross-team dependencies and align with the SDM on sprint priorities. The work spans platform architecture, agentic AI development, mentorship, and cross-functional collaboration.About the teamCatalog & Events is one of three engineering teams within Workshop Studio, alongside the Accounts team (managed AWS account fleet and cleanup) and the Holmes team (content scanning and quality enforcement across AWS). We own React web apps, CDK infrastructure, Go and Python Lambdas, Step Functions workflows, DynamoDB data stores, git repositories for content, and an analytics layer tracking event delivery, content usage, and business impact. The team includes an engineering manager, product manager, several backend engineers and a front-end engineer, with shared access to a UX designer, technical program manager, business intelligence engineer and senior engineers including a principal engineer.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles