Highlights
Client is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity, and compliance for the global workforce.
Numbers & Facts
| Location | Edina, MN |
| Industry | Computer Software |
| Company Size | 20 to 49 employees |
| Year Founded | 2014 |
| Website | http://www.tekfortune.com/ |
Description
Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world s leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you.
Sr ServiceNow Practitioner
Remote
Direct Hire
Client is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity, and compliance for the global workforce.
Our brand promise - Makes Work Life BetterTM - Reflects our commitment to employees, customers, partners, and communities globally.
About the opportunity
We are seeking a highly skilled ServiceNow Practitioner to support IT Service Management (ITSM), IT Operations Management (ITOM), and IT Infrastructure Library (ITIL) practices. The ideal candidate will have extensive experience designing, implementing, and optimizing ServiceNow solutions to improve IT service delivery and operations. This role requires expertise in automation, workflow configuration, and integration with enterprise systems.
Note: This position is contingent upon the successful completion of a background clearance in order to operate within the target environment.
Key Responsibilities:
For more information and other jobs available please contact our recruitment team at
Sr ServiceNow Practitioner
Remote
Direct Hire
Client is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity, and compliance for the global workforce.
Our brand promise - Makes Work Life BetterTM - Reflects our commitment to employees, customers, partners, and communities globally.
About the opportunity
We are seeking a highly skilled ServiceNow Practitioner to support IT Service Management (ITSM), IT Operations Management (ITOM), and IT Infrastructure Library (ITIL) practices. The ideal candidate will have extensive experience designing, implementing, and optimizing ServiceNow solutions to improve IT service delivery and operations. This role requires expertise in automation, workflow configuration, and integration with enterprise systems.
Note: This position is contingent upon the successful completion of a background clearance in order to operate within the target environment.
Key Responsibilities:
- Design, configure, and maintain ServiceNow ITOM and ITSM modules to meet business and IT objectives.
- Implement and enhance ITIL-based workflows to streamline service delivery, improve efficiency, and ensure best practices.
- Develop automation and integration solutions using ServiceNow capabilities such as Flow Designer, Business Rules, UI Policies, and API integrations (REST/SOAP).
- Support ITOM initiatives such as Discovery, Event Management, CMDB, and Service Mapping to improve asset visibility and service monitoring.
- Collaborate with stakeholders to analyze business requirements and translate them into effective ServiceNow solutions.
- Ensure platform stability and security by following governance policies, ITSM best practices, and ServiceNow upgrade processes.
- Troubleshoot and resolve issues within the ServiceNow platform, including integrations with external systems.
- Provide documentation and training on newly developed functionalities, ensuring smooth adoption by end-users and IT teams.
- 5+ years of experience in ServiceNow development and administration, with a strong focus on ITOM and ITSM.
- Strong understanding of ITIL best practices and their application within ServiceNow.
- Hands-on experience with ServiceNow CMDB, Discovery, Event Management, and Service Mapping.
- Expertise in ServiceNow scripting (JavaScript, Glide APIs), UI policies, business rules, and workflow automation.
- Experience integrating ServiceNow with other enterprise tools via REST/SOAP APIs and MID Server.
- Ability to work independently and collaborate effectively with cross-functional teams.
- Must be eligible for and able to pass a background clearance in order to operate within the target environment.
- ServiceNow Certifications (one or more required):
- ServiceNow Certified System Administrator (CSA) (Required)
- ServiceNow Certified Implementation Specialist - ITSM (CIS-ITSM) (Preferred)
- ServiceNow Certified Implementation Specialist - ITOM (CIS-ITOM) (Highly Preferred)
- ServiceNow Certified Application Developer (CAD) (Preferred)
- ITIL v3 or ITIL 4 Foundation Certification (Preferred) .
- Experience in highly regulated industries such as government, healthcare, or finance (Preferred) .
- Familiarity with cloud environments (AWS, Azure, Google Cloud) and enterprise IT / Cloud Hosted architectures.
For more information and other jobs available please contact our recruitment team at
careers@tekfortune.com
. To view all the jobs available in the USA and Asia please visit our website at https://www.tekfortune.com/careers/ .About Company
Tekfortune is a software solutions company providing project development and staff augmentation services to companies in various industries including Healthcare, Banking, Finance, Telecommunication and Aviation.
Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.
In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.
Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.
We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.
Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.
We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.
Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.
In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.
Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.
We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.
Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.
We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.