Sr Risk Solutions Consultant (Pacific Northwest)

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating weCARE through our values, Sustainability initiatives, and inclusive corporate culture.

Our Risk Solutions Loss Control group is looking for a Senior Risk Solutions Consultant to join our growing team in our Pacific Northwest territory. Position is eligible for a fully remote arrangement with local travel. This is a full-time exempt role.

POSITION OVERVIEW

Conducts high-level technical evaluations and loss analysis of more complex prospective or existing policyholders in a consultative manner. Identifies and analyzes exposures and controls. Delivers consultative and technical services to policyholders. Develops and delivers service strategies in collaboration with underwriting and agency partners to insureds.

RESPONSIBILITIES

• Conduct field surveys on prospect and existing policyholders and writes reports for underwriting.
• Creates and delivers loss analysis.
• Develops and delivers meaningful service solutions.
• Creates and follows up on essential recommendations.
• Develops effective relationships with underwriting and agency partners that drives continual collaboration.
• Participates in underwriting pipeline new business and renewal meetings to provide RS perspective regarding exposure and controls.
• Takes initiative to enhance risk solutions industry knowledge through participation in educational programs and training sessions.
• Communicates ideas or positions in a persuasive manner that build support agreement and commitment.
• Coach and mentor newer in-career staff as appropriate.

KEY MEASURERS OF SUCCESS

• Quality of work product - both survey and service
• Partnership with underwriting and agency partners
• Innovative ideas and implementation for quality and efficiency gains
• Ability to demonstrate improvements in loss ratio, loss frequency, and loss severity on assigned service accounts

REQUIREMENTS

At least 5 years Risk Solutions Loss Control field experience with a commercial lines national/ regional insurance carrier. B.S. degree preferred in a related field to include health and safety science, engineering, or equivalent. Motivated self-starter with demonstrated initiative ability to work independently with minimal direction. Strong to exceptional communication skills both verbal & written. Professional loss control certification preferred to include CSP, CFPS, CIH, PE, CPCU, ARM. Strong to exceptional analytical & problem-solving skills. Demonstrated project management skills. Ability to work in a dynamic environment on multiple projects, tasks, or assignments. Results-focused.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Ability to travel as necessary. Ability to sit and/or stand for extended periods. Ability to walk through customer buildings and facilities. Ability to climb a ladder to various heights and maintain balance while performing work tasks. Ability to work in a fast-paced environment.

THIS JOB POSTING PROVIDES CURSORY EXAMPLES OF SOME OF THE JOB DUTIES ASSOCIATED WITH THIS POSITION. THE EXAMPLES PROVIDED ARE NOT COMPLETE AND THE POSITION MAY ENTAIL OTHER ESSENTIAL AND JOB-RELATED FUNCTIONS AND RESPONSIBILITIES THAT EMPLOYEES WILL BE REQUIRED TO PERFORM.

CAREER DEVELOPMENT

Its not just a job; its a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching, and our robust learning and development programs, we encourage you - at every level - to grow and develop.

BENEFITS

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, youll enjoy what you do and have the support you need to succeed. Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company-paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDEO
• On-site medical and wellness center (Worcester only)

EEO STATEMENT

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex, gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information, or any other status protected by law.

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process or to perform essential job functions should contact us at HR Services:

HRServices@hanover.com

PRIVACY POLICY

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APPLICANTS WHO ARE CALIFORNIA RESIDENTS

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COMPENSATION

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus, which could take the form of a general bonus, sales incentive, or short-term incentive, long-term incentive, or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.