Sr. Regional Operations Manager, Kia Finance

Hyundai Capital America

Plano, Texas

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JOB DETAILS

SKILLS

Acquisition Strategy, Analysis Skills, Automotive Industry, Business Development, Career Development, Communication Skills, Construction, Cross-Functional, Dental Insurance, Field Marketing, Field Sales, Finance, Forecasting, Human-Computer Interaction, Insurance, Investment Management, Leadership, Loans, Market Tracking, Mentoring, OEM (Original Equipment Manufacturer), Onboarding, Operations Management, People Management, Presentation/Verbal Skills, Pricing, Product Programs, Product/Service Launch, Regional Sales, Retail Leasing, Retention Programs, Sales, Team Building, Team Player, Tuition Reimbursement, Vision Plan, Writing Skills

LOCATION

Plano, Texas

POSTED

25 days ago

Description

Who We Are

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.

We Take Care of Our People

Along with competitive pay, as an employee of HCA, you are eligible for the following benefits:

• Medical, Dental and Vision plans that include no-cost and low-cost plan options

• Immediate 401(k) matching and vesting

• Vehicle purchase and lease discounts plus monthly vehicle allowances

• Paid Volunteer Time Off with company donation to a charity of your choice

• Tuition reimbursement

What to Expect

The Sr. Manager, Regional Operations (ROM) primary focus is to develop and execute regional

product, program and pilot strategies to drive HCA asset growth across retail, lease, CPO, CVF,

commercial and insurance in alignment with OEM Regions. Driving is an essential function of this

position. This role is responsible for managing the regional commercial portfolio, OEM collaboration and

alignment, training needs of both the field sales teams and Dealers to support assigned regions core

growth in Consumer Financing, Service Retention, Brand & Dealer Loyalty.

What You Will Do

1. Commercial Portfolio Management

• Manage regional commercial portfolio including the execution of proposals, acquisitions, and retention strategies.

• Oversee construction, RE, and working capital loans to assist with facility improvements and dealer needs.

• Maintain OEM alignment at regional level for buy/sell and termination activity.

• Tack and update commercial pipeline.

• Assist with pricing exception processing.

2. Regional Activity

• Develop and execute regional products, programs and pilot strategies that drive asset growth across retail, lease, CPO, CVF, commercial and insurance.

• Analyze reporting results to forecast, track and measure regional performance.

• Quarterback dealer servicing issues among departments.

• Oversee open markets awaiting backfills of field sales personnel.

• Drive dealer engagement and satisfaction via NADA, JD Power, and internal surveys.

• Assist Regional Sales Director by assessing, coordinating and executing sales activities and development of the field sales team within assigned region.

• Identify and lead field sales training needs and activities by assisting Business Development Managers (BDM's) in product sales and F&I sales training.

• Assist with new hire onboarding for field sales.

3. OEM Management

• Manage alignment with OEM counterparts and initiatives.

• Maintain presence and support in OEM meetings and functions (HDAA, Org and leadership meetings, all-dealer calls, charitable events, etc.)

• Coordinate joint collaboration among HCA, HCI, and HMA.

Qualifications

What You Will Bring

• Minimum 8 years progressive experience in field sales within the automotive finance industry.

• Minimum 3 years supervisory experience.

• Captive experience preferred.

• Bachelor's degree.

• Proven history with Dealer conversion and successful sales track record.

• Ability to lead, mentor and develop others in a field sales environment.

• Exceptional communication and presentation skills, both written and verbal, in order to express technical and nontechnical concepts clearly and concisely.

• Proven ability to collaborate cross functionally including the OEM to le

Sr. Regional Operations Manager, Kia Finance

Hyundai Capital America

Plano, Texas

About the Company

Hyundai Capital America

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