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Sr Quality Engineering Manager, Amazon Leo Customer Terminals

Amazon.com Inc

  • Redmond, WA
  • 10 days ago

    Highlights

    Amazon LEO will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. You may also be responsible for quality control for the aircraft certification of structural changes and additions needed to install the antenna system that must be approved by the certifying authority (FAA/EASA) commonly referred to as the Supplemental Type Certificate (STC).

    Numbers & Facts

    LocationRedmond, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Amazon LEO is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon LEO will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

    We"re seeking an exceptional Quality Engineering Leader with AS9100 experience who will drive innovation and excellence in aviation terminal production. In this pivotal role, you"ll be the strategic architect of quality management, solving complex technical challenges and ensuring manufacturing precision that meets the highest aviation standards. You will be directly responsible for the production process development, introduction, & production of the aircraft unit, phased array based antenna that closes the link to carry aircraft data to and from a Leo satellite. You may also be responsible for quality control for the aircraft certification of structural changes and additions needed to install the antenna system that must be approved by the certifying authority (FAA/EASA) commonly referred to as the Supplemental Type Certificate (STC).

    Key job responsibilities

    • Orchestrate comprehensive quality management system processes for aviation terminal production
    • Lead and mentor quality inspection teams to implement proactive quality assurance strategies
    • Develop and implement advanced quality control methodologies
    • Guide continuous improvement initiatives using statistical process control techniques
    • Facilitate root cause investigations and corrective action implementations in coordination with the respective engineering teams
    • Manage complex quality containment activities
    • Support operations through strategic problem-solving and technical leadership

    Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

    A day in the life

    Your day will be a dynamic blend of technical problem-solving, cross-functional collaboration, and strategic quality improvement. You"ll navigate between design, operations, and engineering teams, translating complex technical requirements into streamlined manufacturing processes. Expect to leverage your expertise in creating robust quality systems that transform potential challenges into opportunities for continuous improvement.

    About the team

    Our Leo Customer Terminal Engineering team is committed to pushing the boundaries of aviation manufacturing excellence. We"re a collaborative group of innovative engineers and technical program manager professionals dedicated to delivering exceptional technical solutions. By joining us, you"ll contribute to advanced projects that directly impact aviation infrastructure and technological advancement. We value transparent communication, empathetic collaboration, and the ability to balance complex trade-offs between quality, cost, and schedule.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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