| Location | Chicago, IL |
The final salary will depend on the candidate's qualifications. Those with 8 years or more of required experience can expect offers up to the midpoint of the salary range. Metra provides full pay ranges so candidates can consider their growth potential.
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Qualified veterans who meet the minimum requirements will receive outreach during the recruitment process in accordance with Federal and State laws, including the Illinois Veterans Preference Act. Meeting the minimum qualifications does not guarantee an interview or job offer. The most qualified candidate will be selected.
Metra is one of the largest and most complex commuter rail systems in North America, serving Cook, DuPage, Will, Lake, Kane, and McHenry Counties. The agency is linking communities in Northeastern Illinois by providing safe, reliable, and efficient commuter service.
The Operations Training Department is responsible for designing, developing, and delivering training services for the Transportation, Mechanical and Engineering Divisions. Training is delivered to comply with Federal Railroad Administration and OSHA regulations. The Mechanical Division audience includes Carmen, Electricians, Sheet Metal Workers, and Machinists. The Engineering Division audience includes the workforce employed by the Track, Signal, Capital Construction, Communications, Electrical Maintenance and Building/Bridges departments.
Reporting to the Sr Division Director Operations Learning & Development, the Senior Project Manager Learning Design and Data Analytics will support data-driven decision-making, oversee data analysis and reporting, and manage key projects within the department; work with cross-functional teams to compile and analyze data; and provide insights and recommendations to senior leadership to support the training budget, resource allocations, and strategic planning.
The primary duties include: Collect and interpret relevant data from diverse sources on training effectiveness, workforce performance, and compliance metrics; and provide subject matter expertise to inform decision-making on inefficiencies in training programs, course content and delivery methods, and continuous improvement of training outcomes. Oversee the full life cycle of assigned training-related projects including scope, timelines, meeting quality standards; ensure key work streams for managing change are incorporated into each project; and analyze the successful completion of short and long-term training goals. Work with technical trainers to determine developmental needs of the agency; schedule and direct their work to accomplish project goals as needed; and conduct ongoing needs assessments in support of the development of training strategies that comply with new or revised Federal Railroad Administration (FRA) regulations, safety requirements, and meet agency and industry standards. Monitor project status and report on progress; perform needs analyses; identify and mitigate project risks; develop and recommend solutions to ensure projects operate within budget, scope, and stay on schedule; and maintain related documents. Ensure data accuracy, consistency, privacy, and compliance with relevant regulations; develop dashboards and reports on key performance indicators (KPIs); and prepare and deliver impactful presentations to senior leadership. Coordinate team's day-to-day activities, assign tasks/projects and monitor performance, and provide guidance and training, but is not a supervisor. Promote safe work practices and maintain and foster a safe work environment. Perform other related duties as assigned to meet the ongoing needs of the organization.
Metra is a railroad employer subject to the provisions of the Railroad Retirement Tax Act, not the Social Security Administration.