Lead Technical Program Manager (TPM) Visa Technology and Operations LLC
Austin, TX10 days ago
Highlights
By partnering closely with the Macro and Micro Space Planning & Development Senior PMs to gather business context, this role translates planning needs into well-defined use cases for product development and manages tools through stabilization, evolution, and future-state development. The Senior Program Manager will focus on tool capabilities to solve the problem of disconnected tool development and business needs by serving as the strategic bridge between the Space Capabilities business team and the Product Manager for Space at Whole Foods Market.
Numbers & Facts
| Location | Austin, TX |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
Description
The Senior Program Manager will focus on tool capabilities to solve the problem of disconnected tool development and business needs by serving as the strategic bridge between the Space Capabilities business team and the Product Manager for Space at Whole Foods Market. This leader ensures that the tools we build are grounded in clear business requirements and customer needs rather than developed in isolation.
This PM owns the portfolio of space planning tools, including space allocation models, floor planning and planogram development solutions. By partnering closely with the Macro and Micro Space Planning & Development Senior PMs to gather business context, this role translates planning needs into well-defined use cases for product development and manages tools through stabilization, evolution, and future-state development.
Key job responsibilities
- Own the space tool portfolio across domains and functions
- Serve as the dedicated bridge between business teams and product development, translating customer needs into clear product requirements
- Partner with Macro and Micro Space Planning & Development Senior PMs to gather business context and inform tool priorities
- Manage tools through their full lifecycle: stabilization, evolution, and future-state development
- Drive tool adoption and performance metrics across internal customers
About the team
The Space Capabilities team is a program management organization that supports Merchants and Floor Planning & Merchandising Presentation in bringing their space strategies to life across Whole Foods Market"s physical retail footprint. We do not own the build of every tool, but we own transforming our customers" needs into capabilities by bridging business requirements with product and process development. Organized around three lifecycle domains (Planning & Development, Tool Capabilities, and Execution Process Capabilities), our structure enables us to proactively translate strategy into actionable outcomes with deeper mastery and cleaner handoffs
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
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