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Sr. Program Manager - Technology Deployment, Central Deployment Operations

Amazon.com Inc

  • Nashville, TN
  • 3 days ago

    Highlights

    You will translate technical requirements into executable deployment plans, coordinate vendors and internal stakeholders, manage schedule and execution risks, and establish repeatable processes that enable technologies to scale across a large and geographically distributed portfolio. The Deployment team serves as a scalable execution function for technology programs across the network, partnering with product, engineering, operations, and other global teams to plan, execute, and scale deployments, including emerging technologies as they evolve.

    Numbers & Facts

    LocationNashville, TN
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    The Central Deployment Operations team under RME Central (RP3) is seeking an experienced and highly organized Program Manager to lead the deployment of software and hardware across Amazon"s fulfillment and logistics network. The Deployment team serves as a scalable execution function for technology programs across the network, partnering with product, engineering, operations, and other global teams to plan, execute, and scale deployments, including emerging technologies as they evolve. In this role, you will own the end-to-end deployment lifecycle for several tech programs, hardware and software, managing multiple concurrent deployment programs from planning through field execution, validation, and operational handoff. You will translate technical requirements into executable deployment plans, coordinate vendors and internal stakeholders, manage schedule and execution risks, and establish repeatable processes that enable technologies to scale across a large and geographically distributed portfolio.

    The successful candidate will have experience delivering complex technical or infrastructure projects and operating effectively in environments with multiple stakeholders, competing priorities, and evolving technical requirements. This role requires a self-starter who can independently manage multiple projects, identify and resolve execution barriers, and influence stakeholders across organizational boundaries, with the ability to quickly understand unfamiliar technologies sufficiently to lead their successful deployment. This is a travel-based role. Travel across the globe up to 50% or more may be required depending on project needs.

    Key job responsibilities

    • Build partnerships across product, engineering, operations, and other global teams to support deployment scalability.
    • Manage multiple concurrent technology deployment programs from planning through implementation, validation, and operational handoff.
    • Develop deployment strategies, project plans, schedules, milestones, and execution mechanisms that enable repeatable deployment across multiple sites.
    • Coordinate demand planning, site readiness sequencing, and supply chain activities including production forecasting, PO timing against long lead times, and inventory management to build executable quarterly deployment plans.
    • Translate engineering and technical requirements into executable field deployment plans in partnership with engineering teams, vendors, contractors, and site stakeholders.
    • Manage vendors and contractors, including performance, quality, schedule adherence, execution risks, and corrective actions.
    • Manage escalations, installation deviations, field constraints, and rework, driving issues through resolution with appropriate stakeholders.
    • Track deployment budgets and spend across hardware, installation labor, and site infrastructure, identifying funding headroom or risk as programs progress.
    • Analyze deployment data, including vendor KPIs, installation quality, and schedule performance, to identify systemic issues and improvement opportunities.
    • Develop mechanisms, standard work, documentation, and best practices that improve deployment consistency, quality, and scalability.
    • Write and maintain program management documents and own reporting cadences including WBR, MBR, and QBR to keep stakeholders and senior leadership informed on program health.

    A day in the life

    Amazon Benefits:

    Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

    1. Medical, Dental, and Vision Coverage

    2. Maternity and Parental Leave Options

    3. Paid Time Off (PTO)

    4. 401(k) Plan

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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