Sr Program Manager, Service Quality - Remote

Genesis10 is currently seeking a Sr Program Manager, Service Quality for a remote position with a Leading Technology Firm located in Sunnyvale, CA. This is a 8 month contract opportunity.

We are seeking a Sr. Program Manager to join the Sales Readiness Go-to-Market (GTM) team, an exciting opportunity to drive tremendous and widespread impact. Your role is central to the work every person on the Sales Readiness team does – you need to be excellent at collaboration, communication, and relationship building. You will drive operational excellence across the team, lead best-in-class project management and execution, find opportunities for synergy and leverage, own communication and brand-building, measure results and publish progress, and coordinate large-scale learning programs.

Responsibilities:

• Project management (develop plan, timelines, own completion of milestones) for global Sales Readiness programs
• Create and execute Sales Readiness communication plans
• Own internal Sales Readiness microsites (type, branding, keeping current)
• Build and publish dashboard of program success (measure and track progress, identify misses, create plan to improve/solve)
• Proactively identify, communicate and mitigate project risks
• Coordination and logistical support for learning programs (offsites, summits, kick-offs)
• Use problem solving skills to logically structure ambiguous problems
• Learn quickly, be proactive, and assume ownership for broad tracks of work

Requirements:

• Bachelor's Degree
• 6 years project management experience
• 6 years of sales experience in a closing role or sales readiness or learning & development or management consulting

Desired skills:

• Analytical in your approach to understanding business impact of our Sales Readiness programs
• Expertise in project management
• Experience leading multiple projects and successfully meeting deadlines with little supervision
• Strong executive presence including the ability to set clear expectations and hold co-workers accountable for meeting commitments
• Communication (written and oral) – demonstrated ability to write concise, clear, effective emails and build strong presentations
• Strong interpersonal and collaboration skills
• Attention to detail – strong organization, ability to close the loop, low tolerance for error
• Technologically savvy – experience with an LMS and with SharePoint preferred
• Ability to thrive in a highly collaborative, agile environment
• PMP Certified
• Project Management
• Sales
• Communication

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.