Sr. Program Manager, Program Management - Talent Experience

The role brings structure to execution, proactively manages risks and dependencies, facilitates stakeholder alignment, and uses data and feedback to help deliver high-quality employee experiences and meaningful business outcomes. The Program Manager 3 is a key member of the Talent Experiences team, responsible for managing strategic employee experience programs and defined workstreams that advance culture, inclusion, recognition, career wellbeing, and organizational effectiveness.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Program Manager 3 is a key member of the Talent Experiences team, responsible for managing strategic employee experience programs and defined workstreams that advance culture, inclusion, recognition, career wellbeing, and organizational effectiveness. This role translates program objectives into actionable plans, coordinates cross-functional partnerships, and guides initiatives through planning, execution, measurement, and continuous improvement. Working with Talent, HR, Communications, and business stakeholders, this role independently leads moderately complex programs and major components of broader enterprise initiatives. The role brings structure to execution, proactively manages risks and dependencies, facilitates stakeholder alignment, and uses data and feedback to help deliver high-quality employee experiences and meaningful business outcomes.

Job Description

Responsibilities:

• Manage the planning, coordination, and execution of strategic employee experience programs and workstreams, including culture and inclusion councils, reward and recognition, career wellbeing, employee engagement, and other talent-related priorities.

• Translate program objectives into detailed plans, implementation roadmaps, milestones, workstream deliverables, stakeholder engagement approaches, and success measures.

• Oversee program governance and delivery practices, ensuring disciplined planning, stakeholder alignment, risk management, and execution against strategic objectives.

• Independently lead major components of broader enterprise initiatives, maintaining accountability for timelines, deliverables, quality, and intended outcomes.

• Coordinate cross-functional teams and stakeholder participation, establishing effective meeting cadences, clarifying roles and responsibilities, and driving timely decisions and follow-through.

• Support the design and execution of employee-facing experiences, including inclusion initiatives, recognition programs, council activities, learning events, leadership forums, and other enterprise activations.

• Develop executive-ready updates, presentations, communications, reports, and program documentation that provide transparency, clarify decisions, and support stakeholder alignment.

• Track program milestones, participation, engagement, feedback, and key performance indicators to evaluate progress, identify trends, and recommend improvements.

• Coordinate vendors, resources, and operational requirements as needed to support effective program delivery and a high-quality participant experience.

• Build and maintain strong relationships with cross-functional partners, using influence and sound judgment to advance work in a complex, matrixed environment.

• Exercise independent judgment and discretion in matters of significance, consulting senior leaders when decisions have broader strategic or enterprise implications.

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
  

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Program Planning; Cross-Functional Leadership; Documentation Preparation; Program Delivery Management; Stakeholder Management; Meeting Facilitation; Risk Management

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.