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Sr. Program Manager, Financial Risk Mitigation

Amazon.com Inc

  • Seattle, WA
  • 8 days ago

    Highlights

    We also compute and withhold account-level disbursement reserves, govern payment speed, and recover funds from enforced sellers, preventing unpaid fees and misuse of funds. Mitigate financial risk and stop bad actors from profiting by building tools and setting policies that control how quickly sellers are paid and disburse.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    This Sr. Program Manager role will lead a program within Financial Integrity Trust (FIT), a team embedded within the Financial Risk Mitigation (FRM) organization. FIT is focused on financial integrity of engagement between seller and Amazon by ensuring a secure, transparent, and trustworthy financial relationship between Amazon and its sellers. It is a critical line of defense, stopping bad actors from profiting while ensuring a frictionless experience for SPs. We track "who" is profiting and "where" Amazon disburses funds, and own "when" disbursements occur. We ensure appropriate controls, verifications, and validations for both charge and disbursement instruments, reducing bad actors' ability to scale fraud and ensure compliance. We also compute and withhold account-level disbursement reserves, govern payment speed, and recover funds from enforced sellers, preventing unpaid fees and misuse of funds.

    Key job responsibilities

    • Mitigate financial risk and stop bad actors from profiting by building tools and setting policies that control how quickly sellers are paid and disburse. This role will work closely with product, tech, policy, legal, and finance stakeholders and partner teams.
    • Own and communicate strategic vision, updates, goals, policy changes and roadmap to stakeholders and senior leaders. Routinely author documents: PRFAQ's, Working Backwards, BRD's, WBR's/MBR's/QBR's, Program Updates etc.
    • Deliver results and execute multiple high-visibility initiatives simultaneously. Make data-driven tradeoffs to maintain strategic deliverables.
    • Operate with a high degree of independence. This role requires a curious, self-starting, fast learner who thrives in ambiguous, challenging spaces.
    • Set and achieve challenging goals to solve problems. Drive efficiency improvements by eliminating non-value add processes and introducing automation to maximize impact.
    • Develop solutions that scale in a resource constrained environment. Proactively launch mechanisms and build processes that address future challenges.
    • Extensively build trust with cross-organizational stakeholders. Use data to influence without authority and drive consensus at all levels of an organization.
    • Expertly quantify impact with best-in-class analytics and investigation techniques. Advanced Excel skills are a minimum expectation (Advanced SQL is a plus).

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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