Sr. Product Manager, Technical, Sr. Product Manager, Technical, GP Tech Product

Amazon.com Inc

Austin, TX

JOB DETAILS
SKILLS
Architectural Services, Brand Marketing (Branding), Business Strategy, Commissioning, Communication Skills, Cross-Functional, Customer Experience, Customer Relations, Evangelism, Focus Groups, Frequently Asked Questions (FAQ), Market Research, Metrics, Performance Metrics, Press Releases, Product Development, Product Lifecycle, Product Management, Product Marketing, Product Planning, Product/Service Launch, Requirements Management, Sales Prospecting, Team Lead/Manager, Team Player, Usability Engineering
LOCATION
Austin, TX
POSTED
30+ days ago

Are you passionate about taking ideas from concept to scale?

Are you relentless in your pursuit of building great products for customers, always wanting to push the boundaries?

Are you excited about working with a tightly-knit supportive team with a shared vision for the future of global payments?

Join the Amazon Global Payments Tech Product team! We are revolutionizing payments for customers across the world, processing billions of dollars in purchases in over 150 countries. We build and operate the infrastructure that is a foundation for every Amazon business. We power the most secure and trusted commerce experiences.

We are looking for a talented individual to join us as Senior Product Manager (Technical), and connect with customers to help own and drive strategy for a flagship product. In this role, you will work with both internal business lines as well as external customers, define the long term strategy, build out the product roadmap, define product features and work closely with the development teams to incorporate launch new products. You will have the opportunity to work with a range of technical and business teams to accelerate Amazon's growth. It doesn't get bigger than this.

You are a good fit if:

You have an instinctive understanding of a good product, and can raise the bar on customer-focused thinking.

You can dive into technical details and ask engineers insightful questions about the services and systems you influence.

You understand the systems and technologies behind your product, their limitations, scaling factors, boundary conditions and reasons for architectural decisions.

You are a self-starter who is able to work in an environment of high complexity and ambiguity, breaking down the big picture into actionable goals.

You think long-term and can balance diverse and conflicting customer needs, and converge on outcomes that earn customer loyalty.

You are able to communicate your ideas and vision through well-researched working-backwards documents like Press Releases and FAQs.

You have persistence and grit, never hesitate to challenge the status quo with data and metrics.

It is a great opportunity for a seasoned product manager to lead several highly visible cross org initiatives as we strive towards our vision. This role requires an individual who can balance feedback from both internal clients and key stakeholders to create the best experience for both. Your responsibilities will include, defining product features, and working closely with development teams incorporate those features into the product.

Key job responsibilities

You will be responsible for:

Managing the lifecycle of technology products and features (customer experience, vision, strategy).

Influencing technical priorities and business strategy through data-driven contributions, working directly with engineering managers and principal engineers.

Identifying new opportunities and potential customers that align with product and strategic growth of the company.

Driving product discussions, commissioning market research, usability studies and focus groups.

Developing product plans with clear measurable success criteria, using mechanisms and metrics (KPIs, funnels, conversion, awareness).

Evangelism, branding and marketing of the product.

Successful applicants will have experience defining products, leading cross-functional teams, and communicating to a large number of stakeholders. You'll also need to be able to communicate clearly and effectively to all levels of the company, both in writing and in meetings.

On this team, you'll get to wear many hats, work fast and smart, and iterate quickly. We are looking for someone who is ready to take ownership of a strategic business priority and join a tightly-knit team tackling a very interesting and challenging opportunity.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles