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Sr. Product Manager, GenAI
- Location: San Francisco, California 94105
- Work model: On-site
- Posted 13 days ago
- Job ID: JPC - 210867
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Job Description
MUST HAVES:
- AI chatbot / conversational AI experience
- Beauty or beauty-adjacent customer understanding
- Retail and customer journey thinking
- Strong product execution
- Exceptional communication and storytelling
- Ability to break down complex problems
- High autonomy
Sr. Product Manager, GenAI
Location: Remote, PST Hours
Employment Type: Contract
Role Overview
We are seeking a Senior Product Manager to lead AI-native product initiatives focused on LLM-driven chat and agent experiences. This is a cross-functional, high-visibility role requiring ownership of roadmap execution, stakeholder alignment, and AI product delivery. You will operate in a fast-moving, collaborative environment to bring structure, clarity, and prioritization to complex AI-driven initiatives. This role requires an organized communicator who is hands-on with modern LLM tooling and concepts.
Key Responsibilities
- Own and operationalize the product roadmap, balancing input from multiple senior stakeholders and competing priorities.
- Bring structure and rigor to execution across initiatives, timelines, and deliverables.
- Lead development of AI-native chat and agent experiences, including real-time conversational interfaces and intelligent workflows.
- Define and manage product requirements, user stories, and backlog prioritization.
- Collaborate with cross-functional teams to align on priorities in a high-visibility environment.
- Drive clarity and alignment across leadership stakeholders through strong communication and expectation-setting.
- Ensure AI products meet standards for performance, reliability, and user trust.
- Incorporate best practices across prompting, evaluation frameworks, and iteration cycles to continuously improve LLM outputs.
- Identify risks and gaps early, including those related to AI behavior, security, and scalability, and drive mitigation plans.
Required Qualifications
- 5-8+ years of Product Management experience, with clear ownership of roadmap and delivery.
- Proven ability to operate in complex, stakeholder-heavy environments with strong executive communication skills.
- Hands-on fluency with LLMs and AI-native product development, including prompt design, RAG basics, and LLM evaluation methods.
- Experience building or supporting chatbots, conversational UX, or AI-driven interfaces.
- Strong experience managing Agile workflows and tools (e.g., JIRA, sprint planning, backlog management).
- Ability to balance strategic thinking with hands-on execution.
- Awareness of AI system risks such as hallucination, model reliability, and user trust considerations.
- A strong interest in staying current on rapidly evolving AI capabilities and best practices.
Preferred Qualifications
- Experience working in AI-native environments or tools (e.g., Claude or similar LLM platforms).
- Familiarity with real-time AI systems, security for AI/chatbot systems, and agent-based AI workflows.
- Background in customer experience (CX), eCommerce, or merchandising-driven organizations.
Required Skills :
Basic Qualification :
Additional Skills :
Background Check : Yes
Drug Screen : Yes
Notes :
Selling points for candidate :
Project Verification Info :
Exclusive to Client :No
Face to face interview required :No
Candidate must be local :No
Candidate must be authorized to work without sponsorship ::No
Interview times set : :No
Type of project :
Master Job Title :
Branch Code :
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Job details
Job ID JPC - 210867
Location San Francisco, California, United States
Work Model On-site
Job Type Contract
Posted October 6, 2026
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