Sr. Product Manager, GenAI

Job#: 3049030

Job Description:

Sr. Product Manager, GenAI

Location: Remote, PST Hours

Employment Type: Contract

Role Overview

We are seeking a Senior Product Manager to lead AI-native product initiatives focused on LLM-driven chat and agent experiences. This is a cross-functional, high-visibility role requiring ownership of roadmap execution, stakeholder alignment, and AI product delivery. You will operate in a fast-moving, collaborative environment to bring structure, clarity, and prioritization to complex AI-driven initiatives. This role requires an organized communicator who is hands-on with modern LLM tooling and concepts.

Key Responsibilities

• Own and operationalize the product roadmap, balancing input from multiple senior stakeholders and competing priorities.
• Bring structure and rigor to execution across initiatives, timelines, and deliverables.
• Lead development of AI-native chat and agent experiences, including real-time conversational interfaces and intelligent workflows.
• Define and manage product requirements, user stories, and backlog prioritization.
• Collaborate with cross-functional teams to align on priorities in a high-visibility environment.
• Drive clarity and alignment across leadership stakeholders through strong communication and expectation-setting.
• Ensure AI products meet standards for performance, reliability, and user trust.
• Incorporate best practices across prompting, evaluation frameworks, and iteration cycles to continuously improve LLM outputs.
• Identify risks and gaps early, including those related to AI behavior, security, and scalability, and drive mitigation plans.

Required Qualifications

• 5-8+ years of Product Management experience, with clear ownership of roadmap and delivery.
• Proven ability to operate in complex, stakeholder-heavy environments with strong executive communication skills.
• Hands-on fluency with LLMs and AI-native product development, including prompt design, RAG basics, and LLM evaluation methods.
• Experience building or supporting chatbots, conversational UX, or AI-driven interfaces.
• Strong experience managing Agile workflows and tools (e.g., JIRA, sprint planning, backlog management).
• Ability to balance strategic thinking with hands-on execution.
• Awareness of AI system risks such as hallucination, model reliability, and user trust considerations.
• A strong interest in staying current on rapidly evolving AI capabilities and best practices.

Preferred Qualifications

• Experience working in AI-native environments or tools (e.g., Claude or similar LLM platforms).
• Familiarity with real-time AI systems, security for AI/chatbot systems, and agent-based AI workflows.
• Background in customer experience (CX), eCommerce, or merchandising-driven organizations.

This employer is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. This employer will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Apex uses a virtual recruiter as part of the application process. Click here for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Employee Type:

Contract

Remote:

Yes

Location:

San Francisco, CA, US

Job Type:

Date Posted:

August 31, 2026

Pay Range:

$60 - $75 per hour

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