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Sr. Product Manager - Device Software , Leo Network Infrastructure

Amazon.com Inc

  • Redmond, WA
  • 9 days ago

    Highlights

    The Leo Connectivity Product team is responsible for the end-to-end networking stack that delivers connectivity from customer terminals through the satellite constellation to ground gateways and back to the terrestrial internet. You will work at the intersection of networking engineering, satellite systems, and customer experience to build software that enables a differentiated customer experience for consumers, enterprises, and the public sector.

    Numbers & Facts

    LocationRedmond, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Amazon Leo is Amazon"s low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access.

    We are seeking a Senior Product Manager - Technical (PMT) to own the software that enables our customers to connect to the Leo Network. In this role, you will define the products and features that connect customers to the Internet, private networks, and the AWS cloud. You will work at the intersection of networking engineering, satellite systems, and customer experience to build software that enables a differentiated customer experience for consumers, enterprises, and the public sector.

    This is a high-visibility role that requires deep technical acumen in embedded software, networking, strong product sense, and the ability to influence across engineering, business, and leadership. You will own the device software roadmap from concept through launch, write PRFAQs and technical requirements, and represent the customer in every architectural decision.

    Key job responsibilities

    Own the end-to-end software stack powering devices for Leo, including embedded software, networking, and fleet management systems.

    Define and drive the software roadmap across multiple device families supporting consumers, enterprises, and public sector customers.

    Partner with Principal Engineers and SDEs to prioritize and implement security, usability, and performance capabilities for our customer devices.

    Write PRFAQs, technical narratives, and requirement documents to secure resources and align leadership on the device software roadmap.

    Collaborate with sales, demand management, and capacity management to gather customer requirements and translate them into product features.

    Work cross-functionally with the network infrastructure team to align our customer facing product strategy.

    Export Control Requirement:

    Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

    A day in the life

    Your morning starts with a review of overnight testing results - checking key indicators that tell us how our devices are working. You notice a pattern and make a note to work with your engineering team to identify a solution that will impact millions of customers.

    Mid-morning, you're in a design review with engineering to debate the architecture of a new feature for enterprise customers. You push for a data-driven approach, proposing a novel solution that enables us to deliver a prototype faster to get additional customer feedback on our direction.

    After lunch, you're on a call with an large customer's network architect who wants to understand how Amazon Leo antennas work with their existing network infrastructure. You walk them through Leo's technology architecture, the telemetry we expose, and discuss improvements they'd like us to build.

    In the afternoon, you're drafting the PRFAQ for a new feature. You collaborate with a principal engineer to ensure the technical approach is sound, and align with sales, other PMs, and finance teams on the financial impact. You end the day with a quick sync with the software development leader to review our plan for a major software release.

    About the team

    The Leo Connectivity Product team is responsible for the end-to-end networking stack that delivers connectivity from customer terminals through the satellite constellation to ground gateways and back to the terrestrial internet. We work across the control plane and data plane services that make Leo a carrier-grade networking provider.

    Our team culture values deep technical curiosity, customer obsession, and a bias for action. We operate with a startup mentality inside Amazon - moving fast, iterating on data, and shipping capabilities that directly impact customer experience. We are builders who are energized by the challenge of delivering consistent, high-performance networking from a dynamic constellation of LEO satellites.

    We are committed to building a diverse and inclusive team. We believe the best products come from teams with varied perspectives and experiences.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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