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Sr Product Manager, Alexa Connected Experiences

Amazon.com Inc

  • Seattle, WA
  • 8 days ago

    Highlights

    You will work closely with partners across Ring, Blink, Alexa, Fire TV, eero, Tablet, Alexa Hardware, Marketing, Legal, and Finance to deliver constellation experiences that make Amazon devices more valuable together. Your work spans multiple product lines and organizations, requiring you to build consensus across teams that don"t report to you and ship experiences that live across multiple apps and surfaces.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Are you passionate about building connected experiences across Amazon"s device portfolio? The Alexa Connected Experiences team is looking for a Senior Product Manager to drive the device constellation strategy, making Ring, Blink, Alexa, Fire TV, Tablets, and eero devices work better together. This is your opportunity to define how Amazon devices recognize each other, share capabilities, and deliver more value together than alone. You will work backwards from the customer to build products they love.

    You own the customer experience for constellation integrations across Amazon devices, balancing privacy, consent, and cross-app and cross-surface complexity. You establish direct customer feedback loops and validate assumptions through research.

    You define what to build, why it matters, and how to ship it. You own product definition from concept through launch, writing requirements, aligning teams, and driving execution across organizations.

    You operate with high autonomy in ambiguous environments where strategy may not yet be defined. You take the lead on initiatives, deliver independently, and influence organizational priorities through well-crafted narratives and data-backed recommendations that earn trust with senior leadership.

    You use data to drive decisions, defining KPIs that distinguish between output metrics (adoption, enrollment) and outcome metrics (engagement, retention, subscription conversion). You design experiments and analyze results with rigor.

    You collaborate with other product managers, sharing frameworks and raising the bar for the PM community. You communicate with precision, tailoring your message whether presenting to SVPs or aligning partners across organizations.

    You leverage AI tools and generative AI to accelerate prototyping, research synthesis, and product development, moving from concept to testable artifact faster than traditional methods allow

    Key job responsibilities

    Own the product roadmap for device constellation experiences across Echo, Ring, Fire TV, eero, Blink, and Tablets, delivering integrated value that no single device can provide alone.

    Define user needs through customer research, beta programs, and support interaction analysis to identify gaps and opportunities.

    Communicate product vision and strategy through compelling narratives (PRFAQs, six-pagers) that align senior leadership and cross-functional partners.

    Drive cross-organizational alignment across 10+ teams and multiple product lines, each with their own roadmap priorities.

    Develop crisp business requirements and user stories that translate into product specifications and architecture.

    Own the end-to-end customer experience for constellation integrations, balancing simplicity, privacy, and technical feasibility across multiple apps and device surfaces.

    Navigate complex privacy and consent considerations in cross-device data sharing, partnering with legal to define frameworks that protect customer trust.

    Work closely with engineering teams across multiple organizations, demonstrating sufficient technical depth to evaluate architectural proposals and identify integration risks.

    Manage prioritization and trade-offs using data-driven frameworks and experimentation to validate decisions.

    Track launches end-to-end from experience review through beta testing to customer launch.

    Proactively identify and resolve strategic issues across partner organizations with competing priorities.

    A day in the life

    As a Senior Product Manager on the Connected Home team, you will define how Amazon"s devices work together. Your work spans multiple product lines and organizations, requiring you to build consensus across teams that don"t report to you and ship experiences that live across multiple apps and surfaces. This role is equal parts strategic vision, cross-org influence, and product delivery. You will need to thrive and deliver results in a highly ambiguous, fast-paced environment where the opportunity is clear but the playbook doesn"t exist yet.

    The ideal candidate combines strong product judgment with exceptional cross-organizational influence. You are comfortable operating across Ring, Alexa, Fire TV, and other device organizations simultaneously, understanding each team"s priorities while driving toward shared outcomes. You bring genuine technical curiosity about APIs, video streaming architectures, device identity systems, and privacy frameworks. You regularly engage directly with customers to ground your intuition in real user needs.

    You will work closely with partners across Ring, Blink, Alexa, Fire TV, eero, Tablet, Alexa Hardware, Marketing, Legal, and Finance to deliver constellation experiences that make Amazon devices more valuable together.

    About the team

    We"re the Connected Experiences team. Our job is to make Amazon devices work better together, which sounds simple until you realize it means getting Ring, Alexa, Fire TV, eero, Blink, and Tablets to all agree on things. (If you"ve ever tried to get six people to pick a restaurant, you have a sense of the challenge.)

    We"re a small, tight-knit PM team that punches well above our weight. We work across more organizations than we can count on one hand, which means influence, relationships, and a good sense of humor are non-negotiable. The work is complex, the ambiguity is high, and the problems are genuinely interesting.

    What we value: people who show up for each other, who disagree respectfully and then commit fully, who celebrate wins together and share the load when things get hard. We believe the best products come from teams that actually like working together, not just teams that happen to be on the same org chart. We laugh a lot, we move fast, and we take the work seriously without taking ourselves too seriously.

    If you want to build things that matter and work with people who have your back, we"d love to talk to you.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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