Highlights
We"re seeking a Sr Program Manager to build and scale a seller-to-seller mentorship program that creates authentic peer connections and drives meaningful engagement across our selling partner community. We help drive their success, working together to ensure that Amazon's stores are a great place for our selling partners to build and maintain thriving businesses.
Numbers & Facts
| Location | Arlington, VA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
Description
We"re seeking a Sr Program Manager to build and scale a seller-to-seller mentorship program that creates authentic peer connections and drives meaningful engagement across our selling partner community. This role is central to our vision of fostering a thriving community where experienced sellers help emerging partners succeed on Amazon.
Key job responsibilities
- Design, launch, and scale a structured mentorship program with clear goals, success metrics, and continuous feedback loops
- Build authentic peer-to-peer connections and create safe spaces where sellers share experiences and learn from each other
- Partner cross-functionally with product, operations, and communications teams to integrate mentorship into our broader seller community strategy
- Measure program impact through data-driven insights, iterate based on learnings, and demonstrate ROI to stakeholders
- Develop program frameworks that align with seller needs throughout their journey, from onboarding through growth phases
About the team
The Selling Partner Communities (SPC) organization builds lasting connections with and among our selling partners. We help drive their success, working together to ensure that Amazon's stores are a great place for our selling partners to build and maintain thriving businesses. Our vision is to be the most Seller-centric online global community, creating destinations for knowledge, news, inspiration, and celebration. We are dedicated to helping selling partners develop their full potential and achieve success in our Amazon store.
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles