Sr. Operations Manager, MKC6

Help shape the future of fulfillment alongside passionate, talented people who are obsessed with delivering for customers. As a Senior Operations Manager at our MKC6 building in Kansas City, KS, you"ll be at the helm of a high-performing robotics fulfillment center that delivers for millions of Amazon customers every day. This is your opportunity to lead, innovate, and make a measurable impact on one of the world"s most customer-obsessed supply chains. Be part of something extraordinary from day one.

What You"ll Do

Own the operation - Take full accountability for budgetary performance, people development, and operational excellence across your functional area (Inbound or Outbound).

Lead and develop leaders - Manage, coach, and mentor a team of Operations and Area Managers, setting clear expectations and holding them accountable while building the next generation of Amazon leaders.

Drive continuous improvement - Champion Lean initiatives, process innovations, and quality programs that push your team and the FC to exceed business goals.

Deliver a world-class customer experience - Ensure safety, quality, and performance standards are met or exceeded every single day.

Collaborate cross-functionally - Partner with HR, Finance, Facilities, Safety, IT, and peer leaders to secure support and resources for projects and initiatives in your area, as well as providing needed support and resources for other staff initiatives.

Cultivate ideas - Source and nurture innovative ideas from your team, translating them into actionable improvement plans that raise the bar across the functional area.

Share best practices - Take proactive steps to ensure best practices are shared across all departments, shifts, and the broader network.

Additional Job Elements to this Hands-On Leadership Role

Lift and move totes up to 49 pounds each

Regular bending, lifting, stretching and reaching both below the waist and above the head

Walking in the FC and around area with great frequency; facilities are over a quarter mile in length

Continual standing and/or walking an average of 5 miles daily

Ability to work in construction/distribution environments that may be noisy, unlit, unheated, not air-conditioned

Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

Fun Facts About This Location

MKC6 is an Amazon Robotics (AR) Sortable Fulfillment Center located at 6925 Riverview Avenue in Kansas City, Kansas, where associates work alongside robots to pick, pack, and ship items smaller than a conventional microwave to millions of customers every day

Situated in Wyandotte County along the Missouri River, MKC6 is strategically positioned in the heart of America - Kansas City is one of the nation"s largest rail and trucking hubs, making it a powerhouse for logistics and distribution

MKC6 offers free public fulfillment center tours where visitors can see Amazon Robotics in action and learn how items go from warehouse shelves to customers" doorsteps

Amazon recently launched Prime Air drone delivery in the Kansas City metro one of the first markets in the country to see packages arrive from the sky, with items 5 pounds and under delivered by drone within a 7.5-mile radius during daylight hours

Kansas City is the undisputed "Barbecue Capital of the World" the metro area has more than 100 BBQ restaurants and hosts the American Royal World Series of Barbecue, the largest barbecue competition in the world. KC BBQ traces back to Henry Perry, who started serving slow-cooked ribs for 25 cents a slab in 1908

Kansas City has more fountains than any city in the world except Rome - with more than 200 fountains throughout the metro, earning it the nickname the "City of Fountains"

Known as the "Paris of the Plains," Kansas City was a "wide open" town during Prohibition, and 12th Street became world-renowned for its jazz clubs, the 18th & Vine Historic District produced legends like Charlie Parker and Count Basie, and the American Jazz Museum still celebrates that legacy today

The Kansas City Chiefs are three-time Super Bowl champions and are currently the only undefeated team in the AFC this season. The Kansas City Royals (MLB) won the World Series in 2015, and Sporting Kansas City (MLS) has won two MLS Cups

KCK combines deep historical roots with a thriving multicultural identity, featuring historic riverfront sites, distinctive ethnic neighborhoods, the Kansas Speedway, and a growing food and craft-beverage scene

Outdoor enthusiasts enjoy proximity to the Flint Hills, one of the last remaining tallgrass prairies on Earth, as well as Wyandotte County Lake Park, Shawnee Mission Park, and the Kaw Point river confluence where Lewis and Clark camped in 1804