Must Have Technical/Functional Skills
Strong understanding of:
Identity & Access Management
- Okta Access Gateway
- Okta Workforce Identity Cloud
- Microsoft Entra ID
- Identity Federation
- Single Sign-On (SSO)
- Multi-Factor Authentication (MFA)
- Adaptive Authentication
- Lifecycle Management
- Experience onboarding and supporting enterprise applications using OAG.
- Experience supporting production environments and resolving complex authentication issues.
- Strong troubleshooting and root-cause analysis skills.
- Experience with high-availability and disaster recovery solutions.
- Strong communication and stakeholder management skills
Roles & Responsibilities
Okta Access Gateway Administration
- Administer, maintain, and support the enterprise Okta Access Gateway (OAG) platform.
- Configure and onboard applications into Okta Access Gateway.
- Integrate web-based, legacy, and on-premises applications with modern authentication solutions.
- Support migration of applications from traditional authentication methods to modern Identity providers.
- Manage application authentication, authorization, access control, and user access policies.
- Partner with application teams to define onboarding requirements and implementation approaches.
Identity & Access Management
- Support authentication and access management solutions leveraging:
o Okta Access Gateway
o Okta Workforce Identity
o Microsoft Entra ID
o SAML
o OAuth
o OpenID Connect (OIDC)
o Kerberos
o LDAP
o Integrated Windows Authentication (IWA)
o MFA
o Adaptive Authentication
- Troubleshoot authentication, authorization, federation, and SSO issues.
- Participate in identity modernization and application transformation initiatives.
- Ensure alignment with Zero Trust and Least Privilege principles.
Application Onboarding & Integration
- Work directly with application owners to onboard new applications onto Okta Access Gateway.
- Perform application assessments and determine appropriate authentication patterns.
- Configure headers, policies, connectors, and access rules required by applications.
- Validate end-to-end authentication and access flows.
- Support application rationalization and modernization efforts.
Operational Support & BAU Activities
- Provide Level 2 and Level 3 support for production incidents and service requests.
- Troubleshoot authentication failures, access issues, application integrations, and connectivity problems.
- Analyze logs and system events to identify root causes and implement corrective actions.
- Participate in incident response, problem management, and post-incident reviews.
- Maintain operational runbooks and support documentation.
- Support periodic platform maintenance and upgrades.
Platform Resiliency & Availability
- Ensure high availability and resiliency of Okta Access Gateway infrastructure.
< div>• Monitor platform health, capacity, and performance.
- Participate in disaster recovery planning, testing, and execution.
- Implement backup and recovery procedures.
- Identify and remediate single points of failure.
- Support infrastructure hardening and security improvement initiatives.
Security & Compliance
- Implement and maintain security controls supporting regulatory and audit requirements.
- Participate in security reviews and remediation activities.
- Support access certification, privileged access, and entitlement governance processes.
- Maintain audit evidence and platform documentation.
- Ensure compliance with enterprise security standards and policies.
Monitoring & Automation
- Develop monitoring and alerting capabilities for proactive issue detection.
- Support integration with enterprise logging and monitoring platforms.
- Utilize PowerShell, Python, or automation tools to improve operational efficiency.
- Drive automation of repetitive onboarding and operational processes.
Collaboration & Stakeholder Management
- Partner with IAM architects, application teams, infrastructure teams, cloud teams, and security stakeholders.
- Provide technical consultation and onboarding guidance.
- Participate in project planning, architecture reviews, and operational readiness assessments.
- Contribute to platform strategy and roadmap discussions.
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $120,000 - $130,000 a year