OverviewNETRIO is seeking an experienced Senior Network Engineer with deep hands-on expertise in Fortinet technologies, including FortiGate firewalls, FortiManager, FortiAnalyzer, and related security platforms. The ideal candidate will also have solid experience with Cisco and/or Palo Alto network and security products. This role requires expert-level knowledge of firewalls, routing, switching, VPN, SD-WAN, wireless networking, and advanced troubleshooting across complex hybrid environments. This engineer will serve as a senior technical resource for customer projects, escalations, and architecture discussions, and must be confident communicating directly with executive leadership (C-level), technical staff, and business stakeholders. The candidate will play a key role in designing secure, scalable network solutions and ensuring highly reliable operations for NETRIO’s clients. Key ResponsibilitiesNetwork Architecture & EngineeringDesign, deploy, and support advanced network solutions using Fortinet security and networking platforms (FortiGate, FortiManager, FortiAnalyzer, FortiAP, FortiSwitch, etc.). Architect secure, resilient, and scalable network infrastructures across multi-site and hybrid environments. Configure and manage firewalls, SD-WAN, IPS/IDS, VPN solutions, and segmentation strategies. Implement and optimize routing and switching (OSPF, BGP, static routing, VLANs, Layer 2/3 architectures). Deploy and manage wireless networks using Fortinet, Cisco, and/or Palo Alto wireless technologies.
Advanced Support & EscalationsServe as Tier 3 escalation point for complex network issues across customer environments. Troubleshoot end-to-end connectivity, performance, security, and routing problems. Perform packet captures, flow analysis, and deep-dive diagnostics across multi-vendor platforms.
Security & ComplianceEnsure networks follow security best practices, including segmentation, hardening, and secure remote access. Configure and maintain security profiles (web filtering, application control, AV, IPS/IDS, SSL inspection). Assist with compliance initiatives (PCI, HIPAA, SOC, etc.) as they relate to secure networking design.
Customer Engagement & CommunicationLead technical discussions with C-suite executives, directors, IT managers, and business leaders. Present architecture recommendations, roadmaps, and project deliverables in a clear and professional manner. Provide written documentation, network diagrams, post-migration reports, and runbooks.
Required Qualifications7+ years of experience in network engineering roles. Deep expertise in Fortinet platforms (FortiGate, FortiManager, FortiAnalyzer). Strong proficiency in networking: routing, switching, VLANs, VPN, SD-WAN, wireless, and network security. Experience with Cisco and/or Palo Alto firewalls, routers, switches, and wireless solutions. Extensive hands-on experience with network troubleshooting, performance tuning, and packet-level analysis. Strong written and verbal communication skills, with the ability to effectively communicate with C-suite executives. Ability to work in a fast-paced MSP environment supporting multiple customers and technologies.
Preferred QualificationsFortinet NSE certifications (NSE 4, NSE 5, NSE 6, or NSE 7). Cisco certifications (CCNP Security, CCNP Enterprise, etc.). Palo Alto certifications (PCNSA, PCNSE). Experience with Fortinet SD-WAN architectures and zero-touch provisioning. Understanding of cloud networking (Azure, AWS) and integrations with firewalls. Experience in an MSP or consulting environment.
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