Sr. Mgr - Data Platform, Business Intelligence - Hybrid

Blue Cross and Blue Shield Association

Phoenix, AZ

JOB DETAILS
SKILLS
Analysis Skills, Artificial Intelligence (AI), Automation, Backlog Prioritization, Business Intelligence, Business Intelligence Software, Business Model, Cloud Computing, Communication Skills, Computer Skills, Consensus Building Skills, Customer Experience, Data Analysis, Data Collection, Data Management, Data Quality, Data Science, Data Warehousing, Database Extract Transform and Load (ETL), Delivery Management, Ecosystems, Engineering, Engineering Management, Enterprise Data Integration, Establish Priorities, Health Insurance, Healthcare, Intelligence Agencies, Investment Strategy, Leadership, Matrix Management, Mentoring, Metrics, Migration Strategy, Multiplatform/Cross-Platform, Multitasking, Negotiation Skills, Organizational Skills, Outsourcing, Persuasion Skills, Power BI, Problem Solving Skills, Process Modeling, Project/Program Management, Risk, SAP BusinessObjects, SQL (Structured Query Language), SQL Server Integration Services (SSIS), Scalable System Development, Small Business, Snowflake Schema, Splunk, Staff Requirements, Strategic Planning, Tableau, Team Lead/Manager, Team Player, Technical Leadership
LOCATION
Phoenix, AZ
POSTED
7 days ago

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

At AZ Blue, we have a hybrid workforce strategy, called Workability, that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements:

  • Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week

  • Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week

  • Hybrid 2 (Operational Roles such as but not limited to: Customer Service, Claims Processors, and Correspondence positions): must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month

  • Onsite: daily onsite requirement based on the essential functions of the job

  • Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building

Please note that onsite requirements may change in the future, based on business need, and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per week.

This position is hybrid within the state of AZ only. This hybrid work opportunity requires residency, and work to be performed, within the State of Arizona.

Purpose of the job

The Senior Manager of Data & Platform is responsible for leading the strategic design, integration, and operational intelligence of the organization's Business Intelligence and data platform ecosystem. This role drives enterprise BI platform success by overseeing the full data lifecycle, including ingestion, transformation (ETL), modeling, and reporting. The Senior Manager ensures scalable, reliable, and high-performing data solutions that support data-driven decision-making.

This leader owns and governs enterprise BI platforms, including Business Objects, Tableau, Power BI, Snowflake, and AI-enabled analytics tools. This role is accountable for platform performance, adoption, and modernization, while providing insights and recommendations to leadership on platform health, usage, and strategic investments. This leader manages data engineers, analysts, and technical leads, drives Snowflake integration and ETL development, and enables self-service analytics capabilities while maintaining strong data governance and integrity.

REQUIRED QUALIFICATIONS

Required Work Experience

  • 5 years of leadership experience
  • 5 years of Business Intelligence or Data Engineering experience
  • 5 years of ETL, data pipelines, reporting, or analytics platform experience

Required Education

  • High-School Diploma or GED in general field of study

Required Licenses

  • N/A

Required Certifications

  • N/A

PREFERRED QUALIFICATIONS

Preferred Work Experience

  • 7 years of Management experience
  • 7 years of Business Intelligence or Data Engineering experience
  • Experience with Snowflake or cloud-based data platforms
  • Experience leading BI platform modernization or tool migration initiatives
  • 2 years of healthcare experience

Preferred Education

  • Bachelor's Degree in Data Science, Business, or related field

Preferred Licenses

  • N/A

Preferred Certifications

  • N/A

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

  • Develop and implement a data and BI platform strategy aligned to business and IT priorities
  • Drive Snowflake integration and enterprise data platform modernization
  • Establish standards for data architecture, ETL pipelines, and platform governance
  • Lead and manage data engineering teams responsible for ETL and data pipelines
  • Oversee development of scalable data ingestion and transformation processes
  • Ensure data quality, reliability, and availability across all platforms
  • Own and manage enterprise BI tools including Business Objects, Tableau, Power BI, and Snowflake
  • Drive BI platform consolidation and migration strategies
  • Enable self-service analytics while maintaining governance and standards
  • Establish and monitor operational intelligence metrics including platform adoption, performance, and reliability
  • Provide insights and recommendations to leadership on platform health and performance
  • Partner with business and product teams to prioritize platform initiatives
  • Manage backlog and delivery of platform-related work
  • Provide communication on platform initiatives and performance
  • Lead technical teams and provide hands-on guidance across ETL, SQL, and BI tools
  • Develop and mentor data engineers and technical leads
  • Support enterprise data, analytics, and automation initiatives
  • Perform all other duties as assigned
  • Engage the support and buy-in of leaders within the organization by promoting the importance and value of the Business Intelligence model and processes.
  • Lead and participate in other corporate projects as assigned.
  • This position has an onsite expectation of 2 days per week and requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.

REQUIRED COMPETENCIES

Required Job Skills

  • Advanced leadership and consensus building skills
  • Strong expertise in ETL, data pipelines, and SQL development
  • Proficiency with BI tools including Power BI, Tableau, and Business Objects
  • Experience with cloud data platforms such as Snowflake
  • Ability to translate complex data into clear, actionable insights
  • Strong analytical and problem-solving skills
  • Ability to manage multiple priorities and deliver results
  • Strong communication skills across all levels of the organization

Required Professional Competencies

  • Advanced leadership and consensus building skills
  • Ability to independently lead others and facilitate projects from start to finish
  • Results focused with successful record of accomplishments
  • Conceptual and tactical planning skills
  • Ability to manage multiple priorities
  • Maintain confidentiality and privacy
  • Intermediate coaching, training and mentoring skills
  • Ability to think about customer and employee needs when evaluating possible solutions

Required Leadership Experience and Competencies

  • Demonstrates political awareness and a proven track record of building effective working relationships with senior level business partners both internally and externally.
  • Ability to coordinate with stakeholders across the company and manage occasionally competing interests.
  • Ability to work with others collaboratively in a constantly changing environment.
  • Ability to motivate and empower associates at all levels and encourages innovation and risk taking.
  • Leadership and matrix management skills

PREFERRED COMPETENCIES

Preferred Job Skills

  • Advanced planning and project management skills
  • Knowledge of statistical concepts and capabilities.
  • Data collection and warehousing knowledge
  • Knowledge of healthcare industry.
  • Advanced PC proficiency
  • Advanced proficiency in SQL, Tableau, Power BI, ETL (SSIS), Active Batch, Business Objects, and Splunk

Preferred Professional Competencies

  • Advanced skills in influence, persuasion, negotiation and problem resolution
  • Advanced coaching, training and mentoring skills
  • Thorough knowledge of the company's needs, policies and culture

Preferred Leadership Experience and Competencies

  • Ability to lead others in the same or higher levels to a valuable solution that may be novel or have no known set precedence in the customer experience or operational outsourcing areas

Our Commitment

AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see azblue.com. If interested in this position, please apply.

About the Company

B

Blue Cross and Blue Shield Association

At the Blue Cross and Blue Shield Association (BCBSA), we provide business strategy, technical support and consulting expertise to 36 Blue Cross and Blue Shield companies across the nation, employing more than 1,000 of the best strategic thinkers in the industry. We are a Brand manager that sets quality control standards for the 36 independent companies that use the Blue Cross and Blue Shield Brands, and we serve as a trade association that represents these Blue companies. It is through our involvement that the Blues companies share a united vision and strategy while also benefiting from the local strength of all member companies.
COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Insurance
WEBSITE
https://www.bcbs.com/about-us/careers