Highlights
We're hiring a Senior Manager, TPM to lead a portfolio of high-impact, cross-functional programs and mentor a team of TPMs delivering AI-driven connections products at global scale. With over 600 million Alexa-enabled devices in customers' homes, Amazon is entering a new era - where advances in generative AI are transforming Alexa from a reactive assistant into a proactive, deeply personal communications partner.
Numbers & Facts
| Location | Seattle, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
Description
Come define what it means for AI to communicate on behalf of humans. With over 600 million Alexa-enabled devices in customers' homes, Amazon is entering a new era - where advances in generative AI are transforming Alexa from a reactive assistant into a proactive, deeply personal communications partner. Alexa+ represents a step-change in how people connect: with each other, their communities, and the digital world.
At Alexa Connections, our mission is to build the most trusted AI communication layer in the world - one that helps customers get things done effortlessly while creating meaningful, human moments at scale.
We own end-to-end communication experiences across: Household connection (Announcements, Drop-In), Personal communication (Video & voice calling, messaging, email, sharing), and AI-powered productivity (calendar/task extraction, intelligent summarization, proactive assistance)
We are also pioneering real-time, multimodal AI primitives that power experiences across the Amazon ecosystem - spanning Alexa, Tablets, Fire TV, Ring, and beyond. Generative AI is not a feature here- it is foundational to how we build, ship, and scale.
We're hiring a Senior Manager, TPM to lead a portfolio of high-impact, cross-functional programs and mentor a team of TPMs delivering AI-driven connections products at global scale.
What We're Looking For
- Expertise operating as AI Native TPM with passion for LLMs, AI/AGI, and customer-facing innovation
- Strong experience in Technical Program Management leadership
- Track record delivering large-scale, cross-functional programs
- Expertise in stakeholder management and executive communication
- Data-driven, systems thinker who thrives in ambiguity
Why Join
- Build AI-powered products used by millions
- Work on 01 innovation with LLMs and AGI systems
- Lead in a fast-moving, high-impact space
Ready to build what's next? Let's talk.
Key job responsibilities
What You'll Do:
- Lead and grow a team of 10+ TPMs
- Drive end-to-end program execution (strategy launch flywheel)
- Partner with Engineering, Product, UX, and leadership
- Own roadmap prioritization and portfolio management
- Deliver scalable processes for agility, quality, and execution
- Manage executive communication and stakeholder alignment
About the team
Alexa Connections is a highly distributed team across six Amazon approved sites. We have industry experts in real time communications, computer vision, media processing, consumer facing UX. We imbibe Amazon"s Leadership Principles, hold each other accountable and have lots of fun while building a product billions of our users love. You will constantly help us foster a culture where everyone can do their best work.
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles