At Qu you will:
Lead and scale our revenue operations. This role will be responsible for overseeing revenue recognition, billing operations, and collections processes, ensuring compliance with ASC 606, and driving operational excellence across a growing SaaS and payments business.
This leader will manage an offshore billing and collection team and also partner cross-functionally with Finance, Sales, Legal, Product, and Operations while managing both domestic and offshore teams.
What we're looking for:
Revenue Accounting & ASC 606
- Lead the implementation and ongoing application of ASC 606 for SaaS and payment-related revenue streams
- Ensure accurate revenue recognition across subscription, usage-based, and transaction-based models
- Develop and maintain revenue recognition policies, procedures, and technical accounting memos
- Partner with auditors to support annual audits
- Evaluate complex contracts and ensure proper accounting treatment
Billing Operations
- Oversee end-to-end billing processes including invoicing, usage tracking, and customer billing accuracy through multiple billing platforms
- Drive automation and scalability of billing systems and workflows
- Collaborate with FP&A to align billing logic with pricing models
- Ensure timely and accurate invoice generation and delivery
Collections & Cash Application
- Lead collections strategy to optimize cash flow and reduce DSO
- Manage customer escalations related to billing disputes and collections
- Oversee cash application processes and reconciliation
- Establish KPIs and reporting for collections performance
Payments & Revenue Operations
- Oversee accounting for payment processing revenue, fees, and settlements
- Ensure proper reconciliation between payment processors, banks, and internal systems
- Manage risks related to chargebacks, refunds, and fraud-related adjustments
Team Leadership & Offshore Management
- Build, mentor, and lead a high-performing revenue accounting, billing, and collections team
- Manage and coordinate offshore teams to ensure efficiency, quality, and alignment with US operations
- Establish clear processes, SLAs, and performance metrics
- Foster a culture of accountability, continuous improvement, and collaboration
Systems & Process Improvement
- Work through Salesforce, Ordway, NetSuite and Zentact on billing and revenue automation
- Lead system improvement and upgrades related to revenue and billing
- Drive process standardization and documentation
- Leverage automation and analytics to improve efficiency and accuracy
Cross-Functional Collaboration
- Partner with Sales Ops on understanding deal structure and pricing implications
- Work with Legal on contract terms affecting revenue recognition
- Collaborate with FP&A on forecasting and revenue analytics
Qualifications
- Bachelor’s degree in Accounting or Finance; CPA strongly preferred
- 10+ years of progressive accounting experience, with at least 5 years in a leadership role
- Deep expertise in ASC 606, specifically in SaaS and payment processing environments
- Strong understanding of subscription, usage-based, and transaction-based revenue models
- Experience managing billing and collections functions at scale
- Proven experience managing offshore teams
- Strong analytical, problem-solving, and communication skills
- Experience with ERP systems (e.g., NetSuite, Oracle, SAP) and billing platforms
Preferred Qualifications
- Experience in high-growth SaaS or fintech companies
- Familiarity with payment processors (e.g., Stripe, Adyen, Worldpay)
- Experience with automation tools and revenue recognition software (e.g., Ordway, Zuora, RevPro).