Sr. Manager, Program Management

Job Summary:

Job Requirements

About the Role & Team

The Walt Disney Company is seeking a strategic, execution-focused Sr. Manager, Program Management to drive launch operations and program delivery within the Product Management, Cross Ecosystem Experiences organization-the team responsible for bringing Disney''s businesses and divisions into the Epic Games / Disney ecosystem. Reporting directly to the Vice President, Product Management, this leader serves as the operational backbone of a cross-company product and technology program spanning Disney Digital Entertainment (DDE), TWDC lines of business (Parks, Imagineering, Disney+, ESPN, Consumer Products, Disney Entertainment ESPN Product Technology), and Epic Games.

This role bridges strategic vision and day-to-day execution: owning milestone planning, launch readiness, operating cadence, risk management, and executive reporting across a portfolio of non-gameplay integrations-including identity/account linking, content delivery, digital rewards, and commerce experiences. You are a program management expert who thrives in ambiguity, builds scalable processes from the ground up, and earns influence through credibility and clarity.

This is a full-time role

What You Will Do

Lead Launch Program Management

• Own end-to-end launch plans for non-gameplay integration workstreams-spanning identity, content, digital rewards, and commerce-defining scope, milestones, resource dependencies, and success criteria.
• Coordinate launch readiness across DDE, TWDC lines of business, and Epic Games program teams, ensuring all workstreams are aligned, sequenced, and on track.
• Drive a "just enough" process rigor approach that enables teams to move fast while maintaining transparency into program health and risks.

Establish and Drive Operating Cadence

• Design and maintain the program operating rhythm: weekly syncs, milestone reviews, dependency tracking, and decision escalation frameworks across 10+ workstreams.
• Partner with DDE Production, Epic Program Management, and TWDC PMO functions to ensure cross-company workstreams are coordinated and interdependencies are managed.
• Proactively surface trade-offs, sequencing risks, and capacity constraints to the VP and Director in advance of launches.

Executive Reporting & Stakeholder Communication

• Develop and maintain executive dashboards, program health metrics, and status reports that give the VP and senior stakeholders clear, real-time visibility into program progress and risks.
• Draft memos, briefings, and visual models that articulate complex cross-workstream decisions with clarity and confidence.
• Build and manage stakeholder communication channels across DDE, TWDC divisions, and Epic counterparts to drive alignment and trust.

Build Process, Tools & Standards

• Implement and continuously improve program management tools, workflows, and standards-including tooling in Airtable, Jira, Confluence, Miro, and Google Workspace.
• Develop scalable, extensible processes as the Disney-Epic partnership matures, identifying operational improvements and eliminating friction from cross-team execution.
• Evolve a measurement framework that tracks launch readiness, operational KPIs, and progress toward business goals across the program portfolio.

Risk & Issue Management

• Proactively identify, track, and resolve program risks, issues, cross-company dependencies, and open decisions-driving resolution or escalating with recommendations.
• Maintain a living risk register and issue log; communicate status clearly to leadership with options and recommended actions.

Required Qualifications & Skills

• 8+ years of program and project management experience in a large corporate, digital, or technology environment, with at least 3 years in a senior management-facing role.
• Proven ability to manage complex, multi-workstream programs in a highly matrixed, multi-company organization, influencing without direct authority.
• Expert-level proficiency in program management tooling: Airtable, Jira, Confluence, Miro, Smartsheets, Sharepoint, Teams, Google Workspace, and/or equivalent platforms.
• Strong visual communication skills; ability to translate complex program states and risks into clear executive presentations and visual models.
• Demonstrated tenacity and comfort with ambiguity; ability to build structure and clarity in a fast-moving, early-stage environment.
• Experience in a senior management-facing or C-suite-adjacent communication role.
• Deep affinity with Gaming, Fortnite, Disney content, brands, and IP, and familiarity with Disney''s lines of business.

Preferred Experience

• Experience in gaming, gaming-adjacent platforms, interactive media, or large-scale digital product ecosystems.
• Familiarity with identity systems, digital rewards, commerce platforms, or cross-platform integration programs.
• Global or international launch experience.
• Experience working across a multi-company partnership or joint venture program.

Education

• BA/BS in Business, Computer Science, or related field; MBA or equivalent advanced degree preferred.
• One or more current project management certifications preferred (PMP, CAPM, CSM, MPM, or equivalent).

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Benefits

Additional Information:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

Disclaimer

PAY TRANSPARENCY

The hiring range for this remote position is $177,700 to $280,940 per year, which factors in various geographic regions. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

This position is with Disney Online, which is part of a business we call Disney Consumer Products.

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Disney Online is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.