Analysis Skills, Ansible, Applications Security, Authentication, Automation, Cloud Architecture, Cloud Computing, Communication Skills, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Documentation, Documentation Standards, Hybrid Cloud, IP (Internet Protocol) Routing, Identify Issues, Identity Data Management, Incident Response, Information Technology & Information Systems, Linux Operating System, Metrics, Microsoft Windows Azure, Microsoft Windows Operating System, Microsoft Windows Server, Network Administration/Management, Network Architecture/Engineering, Network Security, Operational Improvement, Operational Support, Operations Management, Operations Processes, Performance Management, Problem Solving Skills, Production Support, Production Systems, Python Programming/Scripting Language, Root Cause Analysis, SSL-TLS (Secure Socket Layer - Transport Layer Security), Security Assertion Markup Language (SAML), Server Support, Single Sign-On (SSO), System Operations, Systems Analysis, Systems Engineering, Systems Reliability, TCP/IP (Transmission Control Protocol/Internet Protocol), Technical Support, Technical Writing, VPN (Virtual Private Network), Windows PowerShell