Highlights
Working across retained Procurement and Finance teams, Global Shared Services (GSS), managed service providers (MSPs), and technology partners, the P2P GPO ensures consistent, scalable, and compliant processes that improve efficiency, strengthen controls, and enhance the supplier experience. This role serves as the global authority for process design, controls, performance management, and continuous improvement spanning supplier onboarding, requisition-to-purchase order, invoice processing, and payment readiness.
Numbers & Facts
| Location | Coppell, TX |
| Industry | Transportation and Warehousing |
| Company Size | 10,000 employees or more |
| Year Founded | 1859 |
| Website | https://www.brinks.com/en/ |
Description
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Sr Manager - Global Process Owner P2P
The Procure-to-Pay (P2P) Global Process Owner (GPO) is responsible for defining, standardizing, and governing end-to-end P2P processes across Brink's global operations. This role serves as the global authority for process design, controls, performance management, and continuous improvement spanning supplier onboarding, requisition-to-purchase order, invoice processing, and payment readiness.
Working across retained Procurement and Finance teams, Global Shared Services (GSS), managed service providers (MSPs), and technology partners, the P2P GPO ensures consistent, scalable, and compliant processes that improve efficiency, strengthen controls, and enhance the supplier experience. The role plays a key leadership role in transformation initiatives, including Coupa deployment and the adoption of a global "No PO, No Pay" operating model.
Key Responsibilities
Global Process Design & Ownership
Define, document, and continuously improve global end-to-end P2P processes, standards, and operating procedures.
Establish and maintain global process taxonomy, governance, and process documentation across all regions and markets.
Drive standardization while ensuring compliance with local regulatory requirements where applicable.
Process Governance & Performance Management
Establish and monitor global P2P performance metrics, including cycle times, PO compliance, invoice match rates, touchless processing, and exception management.
Lead global governance forums with Finance, Procurement, GSS, and MSP partners.
Drive accountability for service delivery performance and process adherence across the enterprise.
Policy, Controls & Compliance
Translate Procurement and Finance policies into standardized operating processes and control requirements.
Ensure adherence to approval authorities, financial controls, audit requirements, and the global "No PO, No Pay" policy.
Partner with Internal Audit, Compliance, and Finance leadership to strengthen the overall control environment.
Technology & Digital Enablement
Own the business process design and governance framework for P2P technologies, including Coupa and ServiceNow-based solutions.
Partner with IT and system integrators to define workflows, integrations, automation opportunities, and user adoption strategies.
Drive technology-enabled process simplification and operational efficiency.
Service Delivery Model Governance
Define and maintain accountability across retained teams, GSS operations, and MSP partners.
Establish clear process ownership, service boundaries, SLAs, and escalation paths.
Lead service governance activities to ensure effective execution and continuous performance improvement.
Master Data & Reporting Alignment
Partner with Data Management and Reporting teams to ensure the accuracy and integrity of supplier master data and catalog governance.
Support consistent data structures that enable reliable reporting, analytics, and operational execution.
Transformation & Continuous Improvement
Lead global process transformation initiatives focused on automation, workflow optimization, and simplification.
Identify opportunities to reduce manual effort, improve first-time-right processing, and increase touchless transactions.
Drive adoption of best practices across markets and service delivery teams.
Stakeholder Engagement & Change Leadership
Partner with Procurement, Finance, IT, and regional leaders to drive adoption of standardized processes.
Lead change management, communications, training, and knowledge management activities that support transformation objectives.
Build strong relationships across functions to ensure alignment and sustainable process outcomes.
How We Lead at Brink's
At Brink's, leadership is defined by how we work, not by our title. Our leadership model guides how we lead, collaborate and grow:
Take Ownership: Deliver results with excellence and hold yourself accountable.
Collaborate Boldly: Partner across teams and regions to solve complex challenges.
Stay Curious: Continuously seek opportunities to learn, improve, and innovate.
Deliver with Integrity: Build trust by prioritizing safety, security, and ethical decision-making.
Qualifications:
Bachelor's degree in Finance, Accounting, Supply Chain, Business Administration, or a related field.
8-10 years of experience in Procurement Operations, Procure-to-Pay, Shared Services, GBS, or Global Process Ownership roles.
Deep expertise in end-to-end P2P processes, including supplier lifecycle management, purchasing, invoicing, and payment operations.
Strong understanding of procurement controls, audit requirements, SOX compliance, and financial governance.
Experience leading large-scale P2P transformations and technology implementations, including platforms such as Coupa.
Proven success operating within retained, shared services, and outsourced service delivery models.
Strong process design, governance, operational excellence, and performance management capabilities.
Excellent stakeholder management and influencing skills across global and cross-functional environments.
Strong analytical, problem-solving, and continuous improvement mindset.
Experience working in complex, matrixed, multinational organizations preferred.
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About Company
Your future is here today.
At Brink's, we provide a supportive and challenging work environment, diverse job opportunities and the chance to make a difference. We invest in you, develop your talents and help you maximize your potential. If you're ready to play a vital role in a growing, Fortune 1000® company recognized for service excellence, you've come to the right place.
Who We Are
As a world leading provider of secure transportation and cash management services, Brink's has been transporting cash and valuables since 1859. We are a full-service provider of secure logistics solutions utilizing our advanced technology, equipment and communications systems to provide end-to-end cash management.
Brink's, Incorporated specializes in worldwide security transportation and cash logistics as one of two core businesses of The Brink's Company (NYSE: BCO), a global leader in security services. Brink's U.S., a division of Brink's, Incorporated, is the largest provider of armored transportation services in the United States, encompassing 9,361 U.S. Employees, 150 vaults, 250 branches and 2,333 armored vehicles.
Brink's Company Culture
At Brink's, teamwork is not just a concept; it's our way of doing business. We rely on each other to achieve our common goals and together, we celebrate our accomplishments. We're united in our efforts to advance Brink's market leadership and to cultivate the values for which Brink's is known.
Why Brink's?
We're different.
The Brink's difference is simple. At Brink's we constantly invest in new technologies and industry alliances that redefine the way we do business. Brink's continually develops stringent performance measures to promote constant improvement and unwavering commitment to excellence. Our integrity is second to none.
Our People
At Brink's, we believe our people are the difference. As a leading service organization, we demand a lot from our employees - integrity, dedication, and an unwavering commitment to service excellence.
In return, we're committed to recognizing and rewarding outstanding performance, and to fostering the success for our employees and our organization through career advancement opportunities, life-long learning programs, and a diverse culture worldwide.
Our Commitment to Diversity
Brink's fosters and sustains a culture in which employees feel welcomed and valued for their individual differences. We are committed to attracting and retaining a workforce representative of our audiences, and we nurture a culture of inclusiveness through our vision, our business strategies, our corporate behavior and our relationships with customers, suppliers, employees, shareholders and our communities.
Our Heritage
Brink's has grown from its humble beginnings in 1859 as a cartage business on the streets of Chicago to one of the world's leading companies. We leverage our resources and industry advances to maintain our status as a pioneer of innovation. Brink's provides secure logistics solutions to banks, retailers and other commercial enterprises through our network and advanced technologies.
Our Benefits
Brink's is committed to providing a compensation package that includes base compensation, variable compensation and benefits. We are proud of our comprehensive compensation program and review it regularly to ensure it reflects the diverse and changing needs of our employees. Designed to help employees make the most of their experience with Brink's, we offer a progressive benefits program.
Our Success
Our progressive culture and dedicated and determined team lead to our continuous success as a worldwide secure logistics and cash management organization. Learn more about employment opportunities at Brink's by visiting brinksinc.com/careers. Brink's is an Affirmative Action and Equal Opportunity Employer M/F/D/V.
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