Duties:
The Senior Manager, Global Lease Administration & Portfolio Operations will serve as the accountable owner for the accuracy, financial integrity, compliance, and operational performance of the company s global lease portfolio.
This role connects Real Estate, Accounting, Finance, Legal, Tax, Accounts Payable, regional teams, and external service providers to ensure lease obligations are accurately recorded, payments are timely, critical dates are protected, risks are identified early, and portfolio data supports sound business decisions.
The ideal candidate combines deep lease administration and financial expertise with exceptional attention to detail, sound judgment, proactive communication, and a strong bias for action, and moves comfortably between lease-level detail and portfolio-level thinking.
This is not a lease abstraction role. We are looking for someone who owns the function end-to-end, identifies risk before it becomes an issue, improves how the function operates, and turns complex lease information into insight leadership can act on.
Key Responsibilities
Portfolio Leadership
- Own the day-to-day administration and operational health of the global lease portfolio.
- Serve as the primary lease administration partner to Geo Directors, Accounting, Finance, Legal, Tax, and Accounts Payable.
- Identify, track, and communicate portfolio, financial, compliance, and process risks.
- Lead resolution of complex or escalated issues and provide clear recommendations to leadership.
- Maintain an accurate deal pipeline and provide timely updates for transaction and portfolio reviews.
- Lead, coach, and develop the lease administration team, setting clear priorities, standards, and accountability.
Lease Administration and Data Integrity
- Oversee the accuracy, completeness, and timeliness of lease abstractions and critical-date tracking.
- Maintain rigorous data-quality standards within the global lease administration system of record (currently Visual Lease).
- Review lease data, financial terms, amendments, escalations, reconciliations, and other portfolio records.
- Ensure lease information is accurate, auditable, and suitable for budgeting, forecasting, accounting, and strategic planning.
- Support and validate payment automation and systems-integration processes.
- Establish global lease administration standards that are applied consistently across regions while accommodating legitimate local requirements.
Financial Operations and Compliance
- Oversee high-volume rent and lease-related payment processing.
- Investigate and resolve payment, invoice, escalation, and reconciliation discrepancies through completion.
- Coordinate vendor onboarding and annual operating-expense and CAM reconciliations.
- Own the monthly global rent roll process with no material errors.
- Partner with Accounting on ASC 842, SOX controls, audits, and ongoing lease reassessments.
- Lead lease administration requirements associated with a major ERP transformation.
Portfolio Insight & Decision Support
- Produce recurring portfolio reporting covering lease expirations, critical dates, financial commitments, portfolio changes, and key risks.
- Partner with Real Estate leadership and analytics teams to ensure lease data feeds executive dashboards and portfolio planning.
- Support annual planning, budgeting, forecasting, portfolio optimization, and long-range real estate strategy.
- Translate complex lease information into clear, actionable recommendations for business leaders.
- Surface upcoming portfolio decisions early enough for leadership to act on them, rather than reporting them after the fact.
Skills:
Service-Provider Management
- Manage outsourced lease administration and abstraction providers against established scopes, service levels, and quality standards.
- Monitor abstraction accuracy, turnaround times, responsiveness, and issue resolution.
- Address performance gaps through documented corrective-action plans.
- Partner with regional Real Estate teams to ensure consistent, high-quality portfolio support.
Process Improvement
- Document and maintain operating procedures for all owned processes.
- Develop a jointly agreed lease administration and portfolio-operations playbook.
- Evaluate workflows and controls to identify automation, efficiency, and cost-saving opportunities.
- Implement scalable processes that reduce manual work, strengthen compliance, and improve data quality.
- Drive issues from identification through decision and resolution without unnecessary escalation.
Measures of Success
In the first year, this leader will be measured on:
- Monthly global rent roll delivered on time with no material errors.
- No preventable missed renewal, termination, payment, escalation, or compliance deadlines.
- Lease system data reviewed monthly, with accuracy and completeness measured and reported.
- SOX controls completed on schedule, with findings remediated within 30 days.
- Portfolio risks maintained in a current risk log and surfaced before escalation.
- At least two material process or automation improvements implemented annually.
- Lease information is measurably easier for Real Estate leadership to use when making portfolio decisions.
What We Need to See
- Bachelor s degree in Finance, Accounting, Real Estate, Business, or a related field, or equivalent professional experience.
- 8 12 years of experience in corporate real estate, lease administration, real estate finance, or portfolio operations.
- 3 5 years of leadership experience managing teams, service providers, or complex national or global portfolios.
- Strong understanding of lease accounting, financial controls, payment operations, reconciliations, and ASC 842.
- Experience managing outsourced lease administration or abstraction providers.
- Experience with Visual Lease, MRI, Yardi, Accruent/Lucernex, or comparable lease-management systems.
- Advanced Excel and data-management capability.
- Demonstrated success improving processes, implementing automation, and strengthening operational controls.
- Exceptional attention to detail, analytical judgment, responsiveness, and cross-functional communication.
- Ability to operate independently, make timely decisions, and communicate risks and recommendations clearly.
What Will Make You Stand Out
- Experience building or transforming a global lease administration function.
- Experience supporting ERP transformations, preferably involving SAP or NetSuite.
- Experience within a large technology company or similarly fast-moving global organization.
- Experience integrating lease data into executive dashboards and portfolio analytics.
- Demonstrated ability to simplify and automate processes using systems, workflow tools, and AI.
- A track record of identifying risks and opportunities proactively rather than waiting to be asked