Job Summary
We're looking for a Senior Demand Manager to lead demand planning and generation efforts across the business. This role is responsible for building accurate forecasts, aligning cross-functional teams, and leveraging tools and data to drive smarter decisions.
You'll play a critical role in connecting Sales, Marketing, Supply Chain, and Finance-ensuring that demand signals translate into actionable plans. This role also includes leading and developing a team while introducing new capabilities, processes, and technologies to improve demand planning maturity and continuously enhance forecast accuracy.
Key Responsibilities
Demand Planning & Forecasting
Own the end-to-end demand forecasting process across all channels (eCommerce, retail, wholesale)
Develop and maintain short- and long-term forecasts using historical data, trends, and market insights
Establish and drive a continuous improvement program for forecast accuracy, including root cause analysis, bias tracking, and corrective actions
Define, monitor, and improve key forecast KPIs (e.g., accuracy, bias, forecast value add)
Demand Generation Alignment
Partner with Marketing and Sales to incorporate promotions, product launches, and campaigns into demand plans
Translate demand generation activities into measurable forecast inputs
Ensure alignment between demand plans and revenue targets
Cross-Functional Leadership
Lead the monthly S&OP (Sales & Operations Planning) or IBP process
Act as the central point of coordination between key stakeholders (Sales, Marketing, Supply Chain, Finance, Product)
Communicate risks, opportunities, and trade-offs clearly to leadership
Tools, Systems & Capability Building
Own and optimize demand planning tools (ERP, forecasting software, BI platforms)
Identify gaps and introduce new tools, automation, and advanced analytics capabilities
Drive adoption of best practices in demand planning and data management
Team Leadership
Manage and develop a team of demand planners/analysts
Set clear goals, provide coaching, and build a high-performance culture
Establish scalable processes and documentation
Performance Monitoring
Track and report key KPIs such as forecast accuracy, service levels, and inventory health
Deliver regular insights and action plans to improve forecast performance over time
Support scenario planning and decision-making under uncertainty
Qualifications
8-12+ years of experience in demand planning, forecasting, or supply chain analytics
Experience in consumer goods, retail, or eCommerce (cookware or durable goods a plus)
Proven track record of leading S&OP/IBP processes
Strong analytical skills with experience in forecasting methodologies
Hands-on experience with demand planning tools, ideally NSPB or NetSuite
Experience leading and developing teams
Excellent stakeholder management and communication skills
Working Conditions
Environment: Remote. If in the office, work is performed primarily indoors under artificial lighting. You will have close contact with all company employees and customers.
Equipment: The role requires consistent use of standard office equipment, including a computer, laptop, telephone, and printer. You will also be around other work equipment and machinery.
Physical Demands: This position requires sitting, repetitive use of hands, walking, standing, and reaching overhead. You must also be able to lift up to 40 lbs.
Hours & Travel: The standard workweek is Monday through Friday, though some overtime and weekend work may be required. The position is remote w/ some travel to our Vallejo, CA campus.
$120,000 to $150,000, DOE
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