| Location | BALTIMORE, Maryland |
| Job Type | Full-time |
| Industry | Other/Not Classified |
| Company Size | 10,000 employees or more |
| Website | https://www.exeloncorp.com/ |
Support Director of Communications in advising and counseling executive leaders within the applicable company with respect to communications issues, strategies and tactics. Oversee staff of site communicators in execution and management of internal and external communications and outreach to support all aspects of the company’s operation. Manage assigned communications projects and monitor issues within the respective region. Assist Director of Communications to ensure communications plans and processes reinforce workforce understanding and compliance with company policies and public understanding of the company’s operations. Assign and manage communications resources as required in support of the Director of Communications. Represent and back up the Director of Communications in their absence. Additional duties include reviewing employee performance; assigning, critiquing and editing communication materials; coaching and feedback; motivating and setting direction; providing oversight; and integrating communications at the site. Lead the development and execution of a comprehensive internal communications and employee engagement strategy across the Mid-Atlantic South region, including BGE, Pepco and Delmarva Power. Ensure employees are informed, educated and engaged on key business priorities, strategic objectives, industry challenges and issues impacting the company and its customers. Serve as the strategic lead for employee communications, including executive and manager engagement, employee meetings, internal communications campaigns and educational materials. Partner with business leaders and subject matter experts to translate complex business issues into clear, relevant and actionable communications that strengthen employee understanding, alignment and engagement.
Primary Duties:
Must work continuously, effectively and skillfully with senior leadership and communications staff.
Position oversees and manages up to six communicators in the assigned region and is responsible for staff communicators and their activities.
Requires significant outreach to media and other external audiences.
Requires ability to work independently and in conjunction with Director of Communications, representing and backing up the lead as necessary.
Requires ability to travel.
Provides strategic leadership for employee engagement and internal communications across the Mid-Atlantic South region, including BGE, Pepco and Delmarva Power.
Leads the development, coordination and measurement of regional employee engagement and internal communications initiatives, including an annual plan identifying strategic priorities, key messages, audiences, channels, educational opportunities and measurable outcomes.
Oversees regional all-hands meetings, town halls, leadership and manager forums, leadership messages, employee emails, newsletters, digital content, educational materials and targeted internal communications campaigns.
Partners with regional leadership, business units, subject matter experts, enterprise communications and operating company communications teams to educate employees on key business issues, maintain message consistency and address the distinct needs of employee audiences.
Establishes methods for measuring employee understanding, engagement and communications effectiveness and uses feedback and performance data to improve the program.
Master’s degree in communications, journalism or related discipline.
Demonstrated experience leading employee engagement, executive and manager communications, organizational change communications and large-scale internal communications programs.
Experience developing measurement approaches to evaluate employee understanding, engagement and communications effectiveness.