Sr. Manager, Business Operations

Description

Central Garden & Pet is seeking a Business Operations Manager to join the Walmart Business Development Team based in Bentonville, AR. This individual will own key customer supply chain, replenishment, and demand planning responsibilities that positions the company to deliver best in class KPI and sales metrics. In addition, this role will drive key operational and strategies within our Walmart categories to align with the customer and internal business units in the following ways:  develop seasonal mutual win/win goals and objectives; drive processes that achieve high forecast accuracies, high in-stocks, and specific inventory health metrics; and communicate and track OTIF/SQEP metrics and processes for continuous improvement and fine mitigation.

KEY RESPONSIBILITIES

• Develop and maintain collaborative relationships with the customer, as well as address on-time, in-full (supply constraints), and forecasting opportunities as they occur on a weekly basis in all channels (i.e., store, e-com)
• Function as a key BU and S&OP enabler by providing timely and accurate customer forecasts, process improvement and replenishment information back into our corporate integrative planning and continuous improvement processes
• Utilize data to provide ad hoc analytical support to drive key items, gap opportunities and overall replenishment support and recommendations to achieve mutual objectives
• Achieve in-stock goals and maximize inventory levels while meeting product turn expectations
• Create and deliver weekly reporting that highlights actions and collaborative in-season solutions (30/60/90)
• Communicate and research PO on-time in-full (OTIF) and SQEP issues that results in optimized lane, lead time, and calls out potential item/ship point constraints

QUALIFICATIONS

• Previous experience in understanding Walmart’s systems and processes; strong Retail Link skills and business acumen
• Proficient in Power BI, Tableau is a plus
• Strong analytical abilities and knowledge of business processes and cycles; high proficiency in Excel and PowerPoint
• Strong oral and written communication skills required to achieve mutual buy-in and aligned strategies
• Ability to work in a collaborative, team-based environment that enables and develops relationships across all stakeholders
• High level of energy and sense of urgency; self-starter; strong and effective multi-tasker
• Initiative-taking individual with a problem-solving mentality and analytical mindset
• Ability to work in a constant state of alertness and safe manner

MINIMUM EXPERIENCE & EDUCATION 

• Bachelor’s degree is highly preferred
• Minimum 3 years’ progressive experience in merchandising/buying/planning, replenishment, supply chain, sales, sales forecasting and/or inventory management

BENEFITS PACKAGE & EMPLOYEE PROGRAMS

• Comprehensive Medical, Dental, and Vision Insurance
• Free Life and Disability Insurance
• Health and Dependent Care Flexible Spending Accounts
• 401k with 3% company match and annual employer discretionary contribution
• Paid vacation, holidays and sick time
• Employee Assistance Program
• Access to thousands of free online courses
• Discounts on cell phones, movie tickets, gym memberships, and more!
• Education Assistance (both college degrees and professional certifications)
• Referral Program with cash bonus
• Access to on-demand pay
• Paid parental leave

Central Garden & Pet Company (NASDAQ: CENT) (NASDAQ: CENTA) is a leading consumer goods company in the pet and garden industries. Guided by the belief that home is central to life, the Company's purpose is to proudly nurture happy and healthy homes. For over 45 years, its innovative and trusted solutions have helped lawns grow greener, gardens bloom bigger, pets live healthier, and communities grow stronger. Central is home to a diversified portfolio of market-leading brands including Amdro®, Aqueon®, Best Bully Sticks®, Cadet®, C&S®, Farnam®, Ferry-Morse®, Kaytee®, Nylabone®, Pennington®, Sevin® and Zoёcon®. With fiscal 2025 net sales of $3.1 billion, Central has strong manufacturing and logistics capabilities supported by a passionate, entrepreneurial growth culture. The Company is headquartered in Walnut Creek, California, and employs over 6,000 people, primarily across North America. Visit www.central.com to learn more.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

 Mona - #LI-MJ1

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.