Sr Manager, AI Systems Quality & Reliability , Annapurna AI Servers and Systems

Amazon.com Inc

Austin, TX

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Artificial Intelligence (AI), Automation, Computer Firmware, Computer Servers, Corrective Action, Design Failure Mode and Effects Analysis (DFMEA), Failure Analysis, HTOL (High Temperature Operating Life), Hardware Design, Hardware Development, Machine Learning, Manufacturing, Manufacturing Engineering, Manufacturing Systems, Manufacturing/Industrial Processes, Organizational Development/Management, Performance Analysis, Process Control Engineering, Process Improvement, Process Quality, Quality Assurance Methodology, Quality Engineering, Quality Management, Quality Metrics, Reliability Engineering, Reliability Testing, Root Cause Analysis, Software Development, Systems Administration/Management, Systems Reliability, Team Lead/Manager, Technical Recruiting, Trend Analysis, Vehicle Fleets
LOCATION
Austin, TX
POSTED
22 days ago

AWS Annapurna Labs is seeking a Senior Manager of Quality & Reliability Engineering to lead the QnR function within the Trainium Manufacturing, Quality and Reliability organization. You will own quality and reliability outcomes for all Trainium AI server products - from component qualification through fleet performance - leading an engineering team across multiple concurrent chip and system generations. This role defines reliability strategy for liquid-cooled and air-cooled platforms at rapidly scaling volumes, builds quality systems across a multi-supplier global manufacturing base, drives fleet failure investigations to root cause, and establishes the reliability characterization capabilities required for next-generation technologies.

Key job responsibilities

  • Lead and grow a QnR engineering team, hiring, developing, and retaining top reliability and quality engineering talent.
  • Set technical direction for component qualification, reliability testing (HALT, HTOL, thermal cycling, QRV), DFMEA, and vendor quality standards across all Trainium programs.
  • Own quality and reliability outcomes end-to-end - from DFM input during design through fleet reliability performance.
  • Drive component specific manufacturing process quality improvements in partnership with Manufacturing Engineering, establishing incoming quality requirements and process controls at all supplier sites.
  • Build and maintain the reliability prediction and monitoring infrastructure - ensuring fleet performance is tracked against predictions, degradation trends are identified early, and corrective actions are data-driven.
  • Establish systematic failure analysis processes that connect field failures back to manufacturing history, supplier data, and component-level root cause for rapid containment.
  • Scale qualification processes to keep pace with multi-supplier, multi-generation production - including automation of qualification workflows and standardization of test methodologies across vendors.

About the team

Annapurna Labs is a wholly owned subsidiary of AWS, focused on developing custom silicon and servers including the Nitro, Graviton, and Trainium families of processors. Machine Learning Annapurna (MLA) functions as a vertically integrated team including software, firmware, hardware, and silicon design in a single organization. We are the Trainium Servers and Systems organization under MLA focused on Hardware Development, Software Development, Fleet Ops Systems, and Manufacturing, Quality, and Reliability. This position leads the Quality and Reliability Engineering function within the Manufacturing, Quality and Reliability team.

About the Company

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Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles