About Forged Fiber  

At Forged Fiber, our mission is bold but simple: deliver fast, reliable, future-proof connectivity that builds the foundation for everything online. As we execute, we believe the right way to do something is the only way. This foundation guides how the company builds, operates, and maintains a state-of-the-art open-access fiber network platform that empowers millions. 

Forged Fiber is about more than building a network. It is about people. Every role matters. Every contribution counts. Together, employees create impact through teamwork, trust, and a shared commitment to excellence. 

The Role

The Senior Lead Network Engineer is an experienced technical leader responsible for ensuring the reliability, scalability, security, and operational excellence of enterprise network infrastructure and critical network services. This role is primarily focused on Network Application Support and Tier 4 Operations, serving as the highest escalation point for complex issues impacting authentication, logging, monitoring, name resolution, time synchronization, and IP address management services.

The Main Responsibilities

Network Application Support

·       Lead operational support of TACACS+, RADIUS, Splunk, NTP, DNS, and DHCP platforms.

·       Ensure high availability, scalability, and resiliency of network services.

·       Manage upgrades, patching, configuration validation, and capacity planning.

·       Troubleshoot complex authentication, logging, monitoring, and IPAM service issues.

Tier 4 Operational Support

·       Serve as the Tier 4 escalation point for high-impact incidents.

·       Lead root cause analysis efforts and implement corrective actions.

·       Act as technical authority during major incidents.

Architecture, Engineering, and Technology Support Collaboration

·       Partner with architecture and engineering teams on operational readiness and supportability.

·       Evaluate emerging technologies and influence design decisions.

Process Improvement and Leadership

·       Mentor engineers and drive automation and monitoring improvements.

Project Management

·       Manage network and infrastructure projects and support strategic roadmaps.

What We Look for in a Candidate

Core Competencies

·       Expert knowledge of TACACS+, RADIUS, DNS, DHCP, NTP, and related technologies.

·       Extensive experience supporting Splunk infrastructure.

·       Proven Tier 4 operations experience.

·       Advanced troubleshooting and RCA capabilities.

Education

Bachelor's degree in Engineering, Information Systems, Computer Science, or related field desired.

Experience

Required: 7+ years in network engineering, architecture, infrastructure engineering, or network services support roles.

Preferred Experience

·       Cisco ISE

·       Juniper Steel-Belted RADIUS

·       Portnox

·       Syslog applications

·       Splunk

Compensation 

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. 

Forged Fiber offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.  

What to Expect Next 

Background Screening 

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. 

Forged Fiber 37 Services, LLC participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the United States. Employers can only use E‑Verify once you have accepted a job offer and completed the Form I‑9. 

Equal Employment Opportunities 

It is the policy of Forged Fiber to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.   We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. In addition, Forged Fiber will provide reasonable accommodations for qualified individuals with disabilities and is a fair change employer and does not initiate a background check until after an offer is made. 

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