Highlights
Serve as the internal face of IT, providing patient, friendly, hands-on support to 200+ end users across the corporate office and remote sites. Manage the relationship with the organization's managed service provider (MSP) for infrastructure, firewall, server, and escalated support.
Numbers & Facts
| Location | Madison, WI |
| Industry | Financial Services |
| Salary | $70,000–$85,000 Per Year |
| Company Size | 500 to 999 employees |
| Year Founded | 1994 |
| Website | http://www.cfstaffing.com/ |
Description
Sr. IT Support Technician | Permanent | No Sponsorship Available | On-Site
ABOUT OUR CLIENT
- CFS is supporting a great client of ours here in the Madison area on their search for a new IT Support Technician.
BENEFITS & COMPENSATION
- Compensation: Competitive base salary $70,000-$85,000
- PTO: 18 days starting - sick and vacation
- Retirement: Employer-sponsored retirement plan
- Medical: Comprehensive medical, dental, and vision benefits
RESPONSIBILITIES FOR THE IT MANAGER
- Serve as the internal face of IT, providing patient, friendly, hands-on support to 200+ end users across the corporate office and remote sites
- Own new hire and termination provisioning, including Microsoft 365 account setup and file server access
- Order, configure, and deploy workstations and peripherals for corporate and remote-site staff
- Manage the relationship with the organization's managed service provider (MSP) for infrastructure, firewall, server, and escalated support
- Administer Microsoft 365 licensing, identity, and end-user account management
- Provide input on security posture, cyber insurance compliance, and opportunities to optimize technology spend
- Evaluate where workload currently routed to the MSP can be brought in-house to improve responsiveness and reduce cost
- Partner with finance and operations leadership on ongoing ERP, tenant portal, and procure-to-pay initiatives (in a supporting capacity)
PREFERRED EXPERIENCE FOR THE IT MANAGER
- Generalist IT background with a strong customer service
- Hands-on experience administering Microsoft 365
- Experience managing or coordinating with third-party MSPs and IT service vendors
- Working knowledge of small-office networking (modems, routers, switches, printers) and end-user hardware support
- Comfort acting as a vendor manager across telecom, MSP, and software providers
- Awareness of cybersecurity best practices, MFA, and cyber insurance requirements for small/mid-sized organizations
Timing is everything. Whether you are aggressively in a job search or simply passive and looking for the ideal position, we would like to have the chance to share our opportunities with you. We specialize in placement of IT professionals. Please contact me for more information about this role as well as other opportunities.
#LI-KS2 #INOCT2026
About Company
Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.
CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.
Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.
