Sr. Instock Manager, Shrink and Quality, WWGS Inventory Management

The Worldwide Grocery Stores Inventory Management organization is seeking a Senior leader to join the Shrink & Quality team. This role will own major components of the North America shrink strategy and operating mechanisms, translating complex inventory and shrink problems into scalable cross-functional programs. The role will partner with Category, Inventory Management, Operations, Finance, BI and Tech leaders to establish strategy, mechanisms, accountability and measurable financial outcomes across grocery channels.

Key job responsibilities

• Own and evolve the North America shrink strategy, including annual and multi-year planning inputs and measurable reduction opportunities.
• Lead core shrink planning mechanisms including OP1/OP2 inputs, WBR/XBR narratives, flashes and leadership-ready business reviews.
• Own or coordinate Inventory Health / OIH programs and connect upstream inventory decisions with downstream shrink outcomes.
• Create program charters for high-impact shrink initiatives, defining problem statements, baselines, goals, owners, milestones and expected financial impact.
• Drive cross-functional execution across Inventory Management, Category, Operations, Finance, BI and Tech without relying on direct authority.
• Deep dive complex or ambiguous shrink drivers and convert analysis into scalable mechanisms rather than one-time fixes.
• Establish clear accountability across category SMEs and partner teams, including action tracking, escalation paths and closure mechanisms.
• Partner with Finance to validate savings methodology, attribution and P&L impact of shrink initiatives.
• Partner with BI and Tech to define reporting, automation and product requirements that improve shrink visibility and decision making.
• Identify emerging risks across channels and provide senior leaders with clear recommendations, trade-offs and decision points.
• Raise the quality and consistency of written narratives, business reviews and executive communications across the Shrink & Quality program.