Key Responsibilities:
Infrastructure Operations & Administration
Administer, maintain, and optimize Windows Server environments across on-premises and cloud-based infrastructure.
Perform OS upgrades, patch installation, testing, and ongoing system updates to ensure reliability and security.
Develop and use PowerShell scripts and other automation tools to execute centralized and repetitive tasks efficiently.
Lead and execute server migrations, including transitioning workloads from on-premises systems into cloud platforms.
Security & Compliance
Implement and maintain security configurations for servers, including endpoint protection, access control, and hardening standards.
Conduct vulnerability remediation for servers and applications to maintain security compliance.
Work with security tools and processes to ensure consistent protection and monitoring.
Patching, Monitoring & Automation
Manage patching cycles and use SCCM or similar platforms for automated patch deployment and reporting.
Maintain ongoing monitoring and performance assessment of infrastructure services to identify and resolve issues proactively.
Backup & Disaster Recovery
Oversee routine backup operations and support recovery processes for mission-critical systems.
Develop, refine, and support Disaster Recovery (DR) strategies to minimize downtime and protect data integrity.
Production Application Support
Provide advanced server-level support for enterprise applications using .NET, Java, SQL, Oracle, Microsoft Dynamics, and warehouse technologies.
Troubleshoot high-impact production issues across hybrid infrastructure and middleware layers.
Networking & Systems Integration
Apply deep knowledge of OSI model layers and networking protocols to diagnose connectivity and application issues.
Collaborate with cross-functional teams to support application deployments and infrastructure enhancements.
Communication & Collaboration
Translate business or user requests into actionable technical solutions and communicate effectively in English, both verbally and in writing.
Work closely with the IT Portfolio Manager and Infrastructure & Operations teams to align engineering efforts with organizational needs.