New!
Customer Support Representative (EST) ComplySci
Boston, MA6 days ago
- $49,500–$55,000 Per Year
Phantom Staffing
- Billerica, Massachusetts
- 9 days ago
Highlights
Experience administrating and supporting Windows 10 Enterprise, Bitlocker, Office 365 (OneDrive, Teams, Outlook)/Office Suite, Active Directory, SCCM, Microsoft Edge/IE, Single Sign On, MFA, troubleshooting group policy. Hands-on using helpdesk ticketing systems (ManageEngine, ServiceNow, JIRA, etc.) to manage customer requests.
Numbers & Facts
| Location | Billerica, Massachusetts |
Description
Requirements:
7+ years experience supporting/administering desktop/mobile operating systems and enterprise user accounts
Associates Degree in a technology related field or equivalent experience or A+ certified or similar
Hands-on using helpdesk ticketing systems (ManageEngine, ServiceNow, JIRA, etc.) to manage customer requests
Experience administrating and supporting Windows 10 Enterprise, Bitlocker, Office 365 (OneDrive, Teams, Outlook)/Office Suite, Active Directory, SCCM, Microsoft Edge/IE, Single Sign On, MFA, troubleshooting group policy
Experience with Exchange Online mailbox management, calendaring, and synching across multiple clients
Excellent written and verb
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