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Sr. Enablement Lead, Global Events, Sports Marketing and Sponsorship, Global Event Content, Platform Operations, and Go-to-Market

Amazon.com Inc

  • Seattle, WA
  • 30+ days ago

    Highlights

    The ESS Enablement Lead will build and operationalize a unified global operating model across the entire event lifecycle that delivers simplified and scalable enablement motions to customer-facing roles in the field, templatized sales tools and assets, and improved reporting and lead management follow-up mechanisms that accelerate sales opportunity pipeline. prior year by segment, toolkit engagement by geo), securing Sales VP endorsement for communications cadences, and ensuring enablement reaches all account tiers including non-ABM accounts (CSC, Greenfield, Scale).

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    The ESS Enablement Lead is a newly created, centralized role within the AWS Events, Sports, and Sponsorship org responsible for owning all pre- and post-event enablement plans across the full ESS portfolio. This role serves as the marketing integrator between ESS, Sales Ops, Marketing API (Geo Leaders) and Lead Management Programs (LMP) amongst others.

    The ESS Enablement Lead will build and operationalize a unified global operating model across the entire event lifecycle that delivers simplified and scalable enablement motions to customer-facing roles in the field, templatized sales tools and assets, and improved reporting and lead management follow-up mechanisms that accelerate sales opportunity pipeline.

    This role is the structural prerequisite for simplifying the enablement motions which need to scale across 30-40K customer-facing roles without dedicated Marketing support today.

    Key job responsibilities

    Pre-Event Enablement & Communications

    Own all pre-event enablement plans pan-ESS, inclusive of the full 1P and 3P event portfolio (170+ events across Summits, re:Invent, Executive Summit/Forum, Partner Summit, Cohort, and third-party events)

    Own socialization of the consolidated ESS events calendar to all stakeholders involved in pre and post-event enablement motions including Sales Ops and Marketing Operations to build a joint plan for MQL forecasting, capacity planning

    Manage Sales Champion identification, engagement, and accountability model at the geo and segment level annual. This role will help create and deploy a unified always-on structure across the full 1P and 3P events portfolio.

    Own defining pre-event health metrics (% of target accounts with seller-initiated outreach, registration rate vs. prior year by segment, toolkit engagement by geo), securing Sales VP endorsement for communications cadences, and ensuring enablement reaches all account tiers including non-ABM accounts (CSC, Greenfield, Scale).

    Post-Event Enablement & LMP Partnership

    Co-own the relationship between ESS/LMP and Sales Ops to ensure visibility and joint ownership around event motions (registration and follow-up needs)

    Own the follow-up Sales Enablement Call calendar and agenda, leveraging content from geo field, events, and LMP (KBYG, MQL follow-up etc.)

    Drive post-event communications surfaced through the weekly newsletter or dedicated post-event trip reports

    Ensure registration, attendance, and follow-up reporting meets ESS/LMP/Sales needs within BOMI

    Develop cadence for pre- and post-enablement messaging around progress on goals and risks on path to green, in partnership with the ESS Communications lead

    Tooling, Reporting & Scalable Channels

    Identify and implement the tools and mechanisms required to drive enablement at scale

    Own scalable channel management including Highspot Events Hub page, Amie Slack bot deployment, and Field Advisor/AWSentral integration amongst others

    Manage content and data sources for scalable channels, ensuring sellers can self-serve event assets through natural language queries

    Own BoMI registration reporting governance, ensuring pre-event registration dashboards with YoY comparison are available and accurate

    Partner with PR&I on SFDC dashboard development for post-event MQL follow-up and 3P events pipeline tracking

    Lead WIKI sunset for enablement needs and full migration to Highspot

    Shared Service Management & LMP Interlock

    Serve as the primary interlock with the Lead Management Program (LMP) team pan-ESS

    Co-own the annual ESS events calendar socialization to LMP and Sales Ops

    Identify tooling or reporting needs related to the LMP partnership

    Inspect priorities and mechanisms of the ESS/LMP partnership continuously

    Coordinate with LMP on MQL follow-up SLA enforcement, lead routing, and weekly MQL Operational Excellence meetings

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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