Who We Are
Gap Inc. is in an active transformation modernizing how we use data and AI to run our stores, serve our employees, and power enterprise decisions. This role sits at the center of that work.
The Role
The Sr. Director leads two production-critical portfolios: Centralized BI , a horizontal reporting service serving all three journeys (Customer, Product, Enterprise), and Stores Intelligence , the insights and analytics layer serving store employees across Gap's physical retail footprint. This is a product leadership role at the intersection of modern BI, agentic AI, and enterprise-scale data products.
The person in this seat will define and execute the roadmap for self-service analytics, AI-powered insights, and emerging agentic BI capabilities built on Gap's Vertex AI / Gemini platform. They will lead a distributed team spanning San Francisco, Coppell TX, and Hyderabad (HDC), and will hold peer-level relationships with journey leads across Customer, Product, and Enterprise.
What You'll Do
- Own the product roadmap for Centralized BI and Stores Intelligence, including AI-assisted reporting, agentic BI capabilities, and self-service data access across all three journeys
- Lead the integration of LLM-powered features (natural language query, automated narrative generation, anomaly surfacing) into production BI products
- Partner with the Vertex AI / Gemini platform team to ensure BI products are built on Gap's governed AI foundation
- Drive the consolidation of Enterprise Reporting into Centralized BI while maintaining service continuity across journey stakeholders
- Manage a distributed team of product managers, journey leads, and HDC execution partners; develop talent and build for scale
- Translate complex, multi-stakeholder business requirements into prioritized roadmaps and delivery plans
- Operate as a senior business partner to field leadership (Stores), journey leads (Customer, Product, Enterprise), and GTS platform teams
Who You Are
- 12+ years in technology, with 7+ years in enterprise BI, data products, or analytics platform product management
- Demonstrated experience building or leading AI-augmented analytics products including familiarity with LLM integration patterns (RAG, agentic workflows, NLQ) in a BI or data context
- Hands-on experience with modern BI platforms (Power BI required), cloud data platforms (GCP/Vertex preferred), and the shift from static reporting to conversational and agentic analytics
- Strong product instincts: can hold a roadmap conversation with a senior leadership and a data engineer in the same day
- Proven ability to lead distributed, cross-functional teams and manage stakeholder relationships at SVP level and above
- Comfortable operating in a transformation environment with equal parts strategic clarity and execution discipline
- Retail or consumer industry experience preferred
EEO:
Mindlance is an Equal Opportunity Employer and does not discriminate in
employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.