Sr Desktop Support Tech

Skill Matrix: Skill Required Amount of Experience Experience Strong working knowledge of computer systems, hardware, and software, including drivers and BIOS Required 4 Years Excellent problem-solving, analytical, and team-working skills Required 4 Years Excellent communication and interpersonal skills. Client seeks a qualified resource to be responsible for: Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of MS Office, including Outlook and MS365.

Job Title: Sr Desktop Support Tech 3
Location: Richmond, VA
Duration: 07+ Months
Pay: $28/hr. on W-2

Job Description:
Parking is not provided for contractors

ABOUT THE ROLE
Client seeks a qualified resource to be responsible for:

• Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of MS Office, including Outlook and MS365.
• Considerable knowledge of pc hardware, peripherals & networks; considerable knowledge of Laptop Refresh
• Ability to use software tools (SCCM, Remote Desktop, Dameware, etc.) to remotely connect to workstations.
• Excellent troubleshooting skills
• Ability to perform software installations, configurations, and troubleshooting hardware and software.
• Considerable knowledge of SCCM/SMS
• A strong working knowledge of computer systems, hardware, and software, including drivers and BIOS.
• Excellent problem-solving, analytical, and team-working skills.
• Excellent customer service, communication, and interpersonal skills.
• An openness to learning new technologies.

Skill Matrix:

Skill	Required	Amount of Experience	Experience
Strong working knowledge of computer systems, hardware, and software, including drivers and BIOS	Required	4	Years
Excellent problem-solving, analytical, and team-working skills	Required	4	Years
Excellent communication and interpersonal skills.	Required	4	Years
demonstrated ability to obtain feedback from customers to improve training methods.	Required	4	Years
Running reports and analyzing common complaints and problems.	Required	4	Years
An openness to learning new technologies.	Required	4	Years

Feel free to forward my email to your friends/colleagues who might be available. We do offer a referral bonus! Thank you for your time and consideration.
I am looking forward to hearing from you.