Sr Desktop Support Tech 3 – Contract Position

Brancore Technologies L.L.C.

  • Richmond, Virginia
  • 5 days ago
  • Contractor

Highlights

Client seeks qualified resource to be responsible for: Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of MS Office including Outlook and MS365. A strong working knowledge of computer systems, hardware, and software, including drivers and bios.

Numbers & Facts

LocationRichmond, Virginia
Job TypeContractor

Description

Job Title

Contract Length: 7 months with the possibility of extending based on performance. Richmond, VA candidates are required.

100% ON SITE from Day One Both Web/Virtual and IN PERSON Interviews will be conducted.

Client seeks qualified resource to be responsible for:

Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of MS Office including Outlook and MS365.

Considerable knowledge of pc hardware, peripherals & networks

Considerable knowledge of Laptop Refresh

Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.

Excellent troubleshooting skills

Ability to perform software installations, configurations and troubleshooting hardware and software.

Considerable knowledge of SCCM/SMS

A strong working knowledge of computer systems, hardware, and software, including drivers and bios.

Excellent problem-solving, analytical, and team-working skills.

Excellent customer service, communication and interpersonal skills.

An openness to learning new technologies

Required/Desired Skills

Strong working knowledge of computer systems, hardware, and software, including drivers and bios. Required, 4 Years

Excellent problem-solving, analytical, and team-working skills. Required, 4 Years

Excellent communication and interpersonal skills. Required, 4 Years

Demonstrated ability to obtain feedback from customers to improve training methods. Required, 4 Years

Running reports and analyzing common complaints and problems. Required, 4 Years

An openness to learning new technologies. Required, 4 Years

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