Sr Desktop Support Tech 2 - 100% ON SITE (807475)

HCL Global Systems Inc.

  • Richmond, VA
  • 5 days ago

    Highlights

    Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of MS Office including Outlook and MS365. A strong working knowledge of computer systems, hardware, and software, including drivers and bios.

    Numbers & Facts

    LocationRichmond, VA

    Description

    • Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge ofMS Office including Outlook and MS365.
    • Considerable knowledge of pc hardware, peripherals & networks
    • Considerable knowledge of Laptop Refresh
    • Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.
    • Excellent troubleshooting skills
    • Ability to perform software installations, configurations and troubleshooting hardware and software.
    • Considerable knowledge of SCCM/SMS
    • A strong working knowledge of computer systems, hardware, and software, including drivers and bios.
    • Excellent problem-solving, analytical, and team-working skills.
    • Excellent customer service, communication and interpersonal skills.
    • An openness to learning new technologies.

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