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Sr Desktop Support

Apollo Technology Solutions LLC

  • Richmond, VA
  • 7 days ago

    Highlights

    Job Description: Virginia Tax seeks qualified resource to be responsible for:Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of MS Office including Outlook and MS365. Required/Desired Skills: Strong working knowledge of computer systems, hardware, and software, including drivers and bios.

    Numbers & Facts

    LocationRichmond, VA

    Description

    Title: Sr Desktop Support
    Location: Richmond, VA (Onsite)
    Duration: 6+ Months
    Interview type: Both Web Cam and In Person Interview

    Notes:
    • NO OFFER will be extended until the in-person interview is completed. Pls make sure your candidate aware of this.
    • 100% ON SITE from Day One
    • Parking not provided for contractors
    Job Description:
    • Virginia Tax seeks qualified resource to be responsible for:Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of MS Office including Outlook and MS365.
    • Considerable knowledge of pc hardware, peripherals & networks
    • Considerable knowledge of Laptop Refresh
    • Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.
    • Excellent troubleshooting skills
    • Ability to perform software installations, configurations and troubleshooting hardware and software.
    • Considerable knowledge of SCCM/SMS
    • A strong working knowledge of computer systems, hardware, and software, including drivers and bios.
    • Excellent problem-solving, analytical, and team-working skills.
    • Excellent customer service, communication and interpersonal skills.
    • An openness to learning new technologies.
    Required/Desired Skills:
    • Strong working knowledge of computer systems, hardware, and software, including drivers and bios
    • Excellent problem-solving, analytical, and team-working skills
    • Excellent communication and interpersonal skills.
    • Demonstrated ability to obtain feedback from customers to improve training methods.
    • Running reports and analyzing common complaints and problems.
    • An openness to learning new technologies.

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