Sr. Collections Specialist/Supervisor - Legal Industry

Large law firm near downtown Los Angeles is looking for a Senior Collections Specialist on a hybrid schedule. The Senior Collections Specialist will be responsible for collections strategy, conducting client collection calls, updating the aging report on collection efforts to Attorneys, Billing, and Finance teams. The Senior Collections Specialist will monitor payment plans, update client account status and apply payments. The Senior Collections Specialist will also collaborate with various departments and senior leadership on account escalation, resolve account and billing issues, enhance collections processes, as well as respond promptly to Attorney inquiries.

• Bachelor's degree is required.
• At least 7 years of collections experience within the legal or professional services industry.
• Solid career tenure is important.
• Aderant Expert software experience is extremely preferred.
• Good MS Office (i.e., Word, Excel, etc.) skills are important. BillBlast is a plus.
• Excellent problem-solving skills are also required.
• Must have strong communication skills and attention to detail.
• Ability to thrive in a fast-paced, deadline driven environment is essential.
• Multi-tasking and prioritization skills are critical.
• Pay, $110 - 125k.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.