Position: Sr Business Process Re-engineering Specialist (BA OR BSA)
Location: Lansing, MI (Hybrid Local Candidates)
Duration: 4-6 Months contract
Interview Process: Face to Face
Job Description
We are seeking a Senior Business Process Reengineering Specialist (BPRS) to serve as a Subject Matter Expert (SME) supporting multiple long-standing enterprise web applications built on modern Microsoft and database platforms. This role is responsible for analyzing current-state business processes, application behavior, and data flows, and for designing and implementing future-state process and system improvements that enhance efficiency, reduce risk, ensure compliance, and improve service delivery.
Key Responsibilities- Develop a comprehensive understanding of multiple enterprise web applications, including architecture, workflows, business functions, and data flows
- Provide ongoing operational support (KTLO) and support new initiatives and enhancement projects
- Analyze current-state (“as-is”) processes and systems; design and implement future-state (“to-be”) workflows and improvements
- Facilitate cross-functional sessions with architects, developers, analysts, QA, security teams, and business stakeholders
- Elicit, document, and translate clear, testable business and system requirements
- Create and maintain process, system, and training documentation aligned with structured enterprise methodologies
- Guide effective use of Azure DevOps for Agile planning, backlog management, delivery tracking, and reporting
- Define measurable success criteria and ensure alignment with operational and strategic objectives
- Provide coaching, oversight, and training to analysts, developers, QA staff, and subject matter experts
- Lead and support application modernization initiatives, including incremental transformation of legacy systems
Required Qualifications- Extensive experience in business analysis, systems analysis, testing, documentation, training, and service delivery
- Proven ability to model and design as-is and to-be business processes and workflows
- Strong experience creating process diagrams, workflow diagrams, and data-flow documentation
- Demonstrated success leading full lifecycle projects from planning through delivery
- Proven experience modernizing legacy systems and transitioning to contemporary frameworks
- Hands-on experience with Azure DevOps (pipelines, backlog tracking, reporting)
- General knowledge of .NET, SQL Server, Teradata, and enterprise application environments
- Experience with System Security Plans (SSP), NIST controls, and ATO processes
- Strong communication, facilitation, and stakeholder management skills
Preferred Qualifications- ITIL certification or equivalent experience
- Familiarity with Lean and Six Sigma concepts applied to IT and process improvement
- Knowledge of IT service management and change management practices
- Experience with risk analysis and remediation using POAMs
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Syntricate Technologies Inc