Sr Business Process Reengineering Specialist for Hybrid Work

This role is responsible for analyzing current-state business processes, application behavior, and data flows, and for designing and implementing future-state process and system improvements that enhance efficiency, reduce risk, ensure compliance, and improve service delivery. We are seeking a Senior Business Process Reengineering Specialist (BPRS) to serve as a Subject Matter Expert (SME) supporting multiple long-standing enterprise web applications built on modern Microsoft and database platforms.

Position: Sr Business Process Re-engineering Specialist (BA OR BSA)
Location: Lansing, MI (Hybrid Local Candidates)
Duration: 4-6 Months contract
Interview Process: Face to Face
 
Job Description
We are seeking a Senior Business Process Reengineering Specialist (BPRS) to serve as a Subject Matter Expert (SME) supporting multiple long-standing enterprise web applications built on modern Microsoft and database platforms. This role is responsible for analyzing current-state business processes, application behavior, and data flows, and for designing and implementing future-state process and system improvements that enhance efficiency, reduce risk, ensure compliance, and improve service delivery.
 
Key Responsibilities

• Develop a comprehensive understanding of multiple enterprise web applications, including architecture, workflows, business functions, and data flows
• Provide ongoing operational support (KTLO) and support new initiatives and enhancement projects
• Analyze current-state (“as-is”) processes and systems; design and implement future-state (“to-be”) workflows and improvements
• Facilitate cross-functional sessions with architects, developers, analysts, QA, security teams, and business stakeholders
• Elicit, document, and translate clear, testable business and system requirements
• Create and maintain process, system, and training documentation aligned with structured enterprise methodologies
• Guide effective use of Azure DevOps for Agile planning, backlog management, delivery tracking, and reporting
• Define measurable success criteria and ensure alignment with operational and strategic objectives
• Provide coaching, oversight, and training to analysts, developers, QA staff, and subject matter experts
• Lead and support application modernization initiatives, including incremental transformation of legacy systems

 
Required Qualifications

• Extensive experience in business analysis, systems analysis, testing, documentation, training, and service delivery
• Proven ability to model and design as-is and to-be business processes and workflows
• Strong experience creating process diagrams, workflow diagrams, and data-flow documentation
• Demonstrated success leading full lifecycle projects from planning through delivery
• Proven experience modernizing legacy systems and transitioning to contemporary frameworks
• Hands-on experience with Azure DevOps (pipelines, backlog tracking, reporting)
• General knowledge of .NET, SQL Server, Teradata, and enterprise application environments
• Experience with System Security Plans (SSP), NIST controls, and ATO processes
• Strong communication, facilitation, and stakeholder management skills

 
Preferred Qualifications

• ITIL certification or equivalent experience
• Familiarity with Lean and Six Sigma concepts applied to IT and process improvement
• Knowledge of IT service management and change management practices
• Experience with risk analysis and remediation using POAMs