Are you passionate about turning complex warehouse operations into streamlined, scalable solutions? As a Senior Business Analyst, you'll play a critical role in implementing and supporting Warehouse Management System (WMS) solutions for new and existing logistics clients. You'll partner with operations, clients, and technical teams to design integrations, optimize workflows, lead testing efforts, and drive successful Manhattan SCALE deployments.
Work Location: Remote
Work Schedule: First Shift: Monday - Friday, 8:00am - 5pm
Work Travel: Up to 15% of domestic travel depending on needs of the business and subject to change.
Competitive Total Rewards Package: Attractive annual salary of $87,000 - $120,000 plus a performance-based bonus
This position is not eligible for immigration sponsorship.
Key Responsibilities
- Gather, analyze, and document business requirements through Statements of Work (SOWs), functional requirements documents, process maps, and workflow diagrams.
- Lead integration of data mapping activities across client and internal systems, ensuring accurate documentation and maintenance of mapping specifications.
- Develop and execute integration, system, and user acceptance testing (UAT) plans while coordinating testing activities with clients and stakeholders.
- Create ad hoc SQL queries to support reporting, troubleshooting, system analysis, and operational support.
- Design, test, and support WMS enhancements, integrations, and system extensions developed by internal teams or software vendors.
- Providing Level 2 application support, troubleshooting issues, and collaborating with technical teams to drive resolution.
- Participate in solution design reviews for new implementations, process improvements, and system enhancements.
- Develop instructional, procedural, and business process documentation to support operational and system adoption.
- Proactively identify opportunities to improve workflows, integrations, and business processes.
- Ensure compliance with company safety standards, site-specific requirements, and Good Manufacturing Practices (GMPs).
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