Sr. Business Analyst

Global Commerce and Services

Baltimore, MD
Today

$80,000–$110,000 Per Year
Full-time

Highlights

Baltimore County is seeking a qualified Senior Business Analyst to assess, develop, enhance, and implement technology solutions in support of County agencies. The position will primarily focus on the analysis, improvement, and implementation of Public Safety systems and business processes.

Numbers & Facts

Location	Baltimore, MD
Job Type	Full-time
Salary	$80,000–$110,000 Per Year
Website	https://globalcommserv.com

Description

Job Responsibilities

Develops functional/non-functional system requirements using documented business requirements.
Works with development staff and/or vendors to create prototype designs for medium-to-large-risk projects.
Creates detailed unit/system testing scripts based on functional requirements.
Facilitate user acceptance testing processes as required.
Assesses and develops recommendations for process improvements and technology solutions for County agencies.
Captures, consolidates, and communicates information from the Subject Matter Experts (SMEs).
Responsible for the high-level design and integration of software development by effectively partnering with business users, project managers and application developers.
Analyzes existing business processes and data flows to develop system designs, delivery roadmaps and integrations to other systems.
Conducts in-depth analysis of County systems, operations, and procedures. Works with County users to define system requirements and resolve problems. Translates client requirements into highly specified system design documents. Works with staff to coordinate system design and implementation requirements.
Performs full life cycle development of systems. Assesses business opportunities, defines problems and identifies business solutions. Develops the needs assessment and requirements analysis.
Works with County agencies and provides advice, consultation, and technical assistance throughout project implementation.
Provides quality customer service.
Actively pursue innovative initiatives and improvements in current processes.
Gather/document business requirements for change requests (break/fix).
Support internal/external integrations, including design, testing and troubleshooting.

Qualifications

·Graduation from an accredited college or university with a bachelor’s degree in business, Computer Science or a related field and five years’ experience in systems analysis, change management analysis, project management, program analysis, or a closely related field.
Experience working for a government entity.
5+ years’ experience with Public Safety projects.
Demonstrated experience in public safety implementations and post-production environment as a primary technical resource.
Knowledge of the principles and practices of planning, developing, implementing, and maintaining computer information systems.
Knowledge of processes, methods and techniques utilized to analyze and evaluate business operations.
Skilled in analyzing and evaluating administrative processes for automation.
Ability to assist in the analysis and evaluation of the feasibility and suitability of information technology projects. Ability to establish and maintain effective working relationships. Ability to create precise and effective technical documentation.
Excellent oral and written communication skills with internal and external clients and vendors.